Kaiser Foundation Hospital – Baldwin Park

Gave birth to our baby girl and had a wonderful experience. From the first nurse, to the baby nurse, doctor, etc everything went smoothly and I felt like I was well taken care of. The meals provided while there were very tasty. It was nice to not have to worry about anything but feeding the baby and getting adjusted to a new addition to our family. The pediatrician was extra friendly and patient while answering all of our questions and concerns. Had a couple visits with the lactation consultant and was thankful in learning the proper latch to make breastfeeding easier. To assist with baby gaining back her weight, they created a feeding plan and helped me order a hospital grade pump. Thankful for all the assistance kaiser provided.

The cafeteria food here is okay-priced but it is good. The medical is quite decent, especially since they have just about everything you need in one location. They get 3 stars because I miss the ducks and they paved over the area the ducks usually hide in. I saw 1 duck in all of July and August :'(

Kaiser customer service is terrible. My daughter had an infected bug bite and I brought her into urgent care just to be turned away because only ADULT urgent care was opened after 7pm. The next morning I called to see when urgent care opens and they told me pediatrics urgent care is opened from 5pm to 7pm! 2 hours? Why would anyone set up a 2 hour window for kids that need urgent care. I am dumping Kaiser when I renew my insurance this year.

Nice hospital and doctors also starbuck's.

Staff is so rude They never give clear and concise directions or information