Wonderful hospital and everyone has been amazing! BUT the thermostat in the ICU waiting room is broken. It is hard to wait in a room that's 50° when you are already stressed out about the health of a loved one. Please help.

Kaiser is an outstanding hospital. I am so impressed with their preventive care. I receive calls reminding me to refill my prescriptions. I do not know of any other hospital that does that. My doctor, Dr. Steinberg detected my breast cancer on one of my routine visits. The care I have received has been exceptional! I love you Kaiser!!

Urgent care? More like “un-urgent don’t care”

Where do I start? The unprofessional staff or the hours of waiting?

The workers look like they don’t wanna be there. They’re unfriendly, unprofessional and racist as heck.

Waited 3-4 hours to see a doctor and was hoping to take care of the issue, get a medicine or something for the issue. But nope... nothing was prescribed and the doctor had no idea what was my medical issue.

AVOID THIS KAISER AT ALL COSTS!
Specially the “Urgent Care”.... what a joke.

Every time I went to this hospital growing up (broken bones and nose, dislocations, etc etc) I was always taken care of without a long wait. It’s a nice clean hospital. I’m it sure where everyone else went in there but I’ve been in most buildings of the campus and it’s one of the best I’ve been to. The nurses are very nice and sweet and one even jokingly said they should just get me my own room since I come in often (keep in mind by the age of 13 I had over 15 broken bones).

Kaiser in one of the nicest hospital in USA,and doctors here are treating people nicer, than at other places. I would be even more happy if they had a good lounge area in Urgent Care.