Kaiser Foundation Hospital - South San Francisco
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1200 EL CAMINO REAL, SOUTH SAN FRANCISCO, CA 94080 USA

Address

1200 EL CAMINO REAL, SOUTH SAN FRANCISCO, CA 94080 USA

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Phone

(650) 742-3200

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Consumer feedback about Kaiser Foundation Hospital - South San Francisco

ashley makaafi
ashley makaafi

5 out of 5 stars

posted 3 months ago

I came in due to my son being very ill, and traveling away from home. We were attended to in a timely manner all of the nurses and doctors were very kind and courteous. There was a man that came in very intoxicated and screaming and shouting obscenities and they placed him right in front of my son and I, at this point in time my son had fallen asleep. But the nurses around us had made sure they were around my son and I incase anything bad happened with the drunk man. I felt very safe, the staff apologized over and over but there was no need. They ensured our safety by having security around us at all times until we were placed in a room of our own. I can't thank the staff here enough for not only taking care of my son but myself as well. Thank you South SF Kaiser ER for being amazing!!

Aristotle Go
Aristotle Go

1 out of 5 stars

posted 3 months ago

very bad doctors and nurses service very slow 8 times back and fort to the Emergency can't fine out whats wrong with me i go home I'm still sick no good kaser Permanente EL camino real south san Francisco stealing INSURANCE money from me CPMC VERY GOOD HOSPITAL THEY CAN FINE OUT WHAT'S WRONG WITH ME THANKYOU CPMC SAN FRANCISCO CLAY STREET

Kavin Khatri
Kavin Khatri

2 out of 5 stars

posted 9 months ago

I was asked to come for a blood pressure screening and the whole process took almost 2 hours! A simple checkup like a blood pressure screening should not take that long - it disincentives patients from actually coming in to monitor their health. The facilities are nice, but the fact that I've had to wait so long for simple checkups (whether it is because Kaiser has a huge patient backlog, or are understaffed, who knows) leaves a bad taste.

David horn
David horn

5 out of 5 stars

posted 6 months ago

THIS IS A GREAT MEDICAL CENTER. GREAT DOCTORS WHO CARE.
I HAD A COLONOSCOPY AND DR LUSK( WHO HAS DONE 4 OF THEM ON ME WAS QUICK TO GET BACK TO ME WITH MY RESULTS. MY REGULAR DOCTOR DURAIRAJ IS ALWAYS FAST TO ANSWERALL MY QUESTIONS THE OPHTHAMALOGY DEPT AND UROLOGY DEPT ARE FIRST RATE..
WHEN I READ SOME BAD REVIEWS I THINK ITS IMPORTANT TO PLACE A GREAT ONE WHERE IT BELONGS

Lindsey Lazaro
Lindsey Lazaro

2 out of 5 stars

posted 8 months ago

I hate to leave negative reviews but after my 3rd bad experience I figured it was time to help others with a review. I consistently have difficulty with this pharmacy refilling my prescriptions on time and have spent over an hour on multiple occasions waiting to pick up prescriptions that Kaiser told me were ready when I placed a refill on them (I always refill 3-7 days before pickup and wait for a call or pickup date from the online refill service). Staff is nice enough but if they can’t get their jobs done in a timely manner then it still harms people, particularly those who do not have the luxury of living close by or being able to drive themselves back multiple times in case of an RX blunder.

I am not sure if they are busier or just more disorganized than other Kaiser pharmacies in the area, but I am not coming back. Kaiser Daly City has been a better option lately and will be my choice going forward.