Kaiser Foundation Hospital - South San Francisco
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feedback about Kaiser Foundation Hospital - South San Francisco
Awful service. I’ve gone here FIVE TIMES and demanded a specific bacterial test be done after being outright denied it by Dr. Tsen. Unsurprisingly the test came back positive and I’ve missed two weeks of work. Week four now after antibiotics and still not better. Getting anyone to help you here is like pulling ******* teeth!
This review is all about the amazing Ophthalmology Dept. First, our cousins went, discovered one nurse, Jan, who was off the charts calming and professional. Aunt and uncle transferred to SSF...Jan was their guiding light for 20 yrs...wonderful bedside manner with wit and charm. Our family followed suite, and became part of the huge fan club for Jan.
It’s a hike to get there for us...so worth it. Our family has been patients for over three decades.
Terrible billing system!!!!! I suddenly got a letter from a debt collector, it said the billing statements sent to me were returned as undeliverable by the post service. While I did received a survey letter and this collection letter, which means my address is correct. And the due amount is WRONG!!!! It doesn't match the claims from my insurance provider! Guess what? They FORGOT to submit part of the claims to my insurance! They skipped my insurance and then charged me for about $1000!!! When I called them myself, the representative answered as this is none of their business!!! I couldn't figure out this until my insurance provider contact them. The most terrible experience I ever had with a hospital bill. Don't go there unless you don't care about your money and your credit report!!
I went to this kaiser on Friday because I fell and when I got there the wait was fast I got and X-ray they told me it was not broken and I sprain my ankle and I told them my ankle don’t hurt and my foot do but they told me nothing was wrong and barely wanted to give me crutches told them again I needed it I couldn’t walk they wrapped it and sent me on my way with fractured bones in three different places but I had to find that out from a different kaiser if your black don’t go here they won’t help you they prejudice 😔
Absolutely horrible.. all bad and now have to get lawyers to sue. Save yourself from all of this and have your baby ANYWHERE else.