Kings County Hospital Center
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feedback about Kings County Hospital Center
Worst place for an emergency. I was involved in a car accident, and EMS brought me there. I was in pain, because a delivery truck rear-ended my car, while I was waiting at a red light. After waiting to be called for 3 hours, I walked up to the front desk, and politely asked if it's normal to wait that long. The receptionist was sarcastic, and said: "3 hours wait is normal. If you had told me 8 hours then I would be scared".I told her that If I was dying, then I would have died already. I waited 2 more hours, and still my name wasn't called. So I got up again, and went back to the receptionist. This time, she said "If you want, you can walk in there, and inquire about your case". And I did just that. And that's how a doctor finally saw me after nearly 6 hours.
Been there for 1st time last weekend I have a wonderful experience the staff was the best. The doctors nurses and the OBGYN staff was very professional with me. Even the meals was fantastic. I'm very thankful for everything they have done for me keep up the great Job.
Horrible bedside manner, cleanliness, and support. Waiting room ER smelled like urine. Bf went in for a large infection that caused the lower half of his face to be swollen and numb while his gums were sensitive to bite. This was from popping a zit. IV antibiotics were prescribed. However, we had a question about the infection and the doctor and nurse didn't want to pursue. Blanket answer and stare "a culture is needed to find out what bacteria caused the infection". bf had a spiking fever!
I asked how we can get a culture tested - no answer but dismissed me to the waiting room.
ATT hospital managment: you need to provide more support to your employees because they're clearly overworked and easily irked. otherwise, a manager needs to be on the floor to help with support for questions and services.
There are plenty of hospitals nearby so please avoid this place!
Great customer service. My aunt was there last week due to a heart attack. The staff in The ER, 4D south & the cardiac catheterization unit was awesome. Very professional attentive and caring. They answered all of our questions and reassured us that they will be following up with her around the clock as they did. Everyone from the nurses, doctors the helpers the greeters and the Transporters were extremely helpful. I just want to change the negative stigma with this Hospital because it was was a pleasant experience we felt safe with her being there. Thank you sincerely
It’s a great hospital, friendly staff and clean hospital. They provide a high quality service.