Went to Kingwood Medical Center on Wednesday 8/15 to get an X-ray. I sat in Registration awhile - not too long. I noticed the young lady who registers all the patients had someone escort them to where they needed to go except me. She gave me some vague directions and I got lost of course considering it was on the other side of the hospital. Thank God for two sweet young ladies who guided me to Ste # 232 because I would have never found it on my own. I practically walked to entire hospital twice. I can’t help but to think she was racist as everyone who came into suite 232 after me had someone escort them there and they were Caucasian and I was the only one that didn’t even get offered and I’m African American. Definitely won’t be back!!!!!!!!!!

Oh my goodness! While on vacation in Houston, I developed pneumonia and was taken by ambulance to this hospital. Thee worst! Doctors don't explain your diagnosis, nurses tell you anything to keep you quiet. The food is horrible. LIKE VAMPIRES, THE NURSES GET PAID BY HOW MANY BLOOD DRAWS THEY TAKE! How does a person need 15 tubes of blood taken per day? Cleaning staff barely clean the rooms. The hospital beds are the cheapest fold up beds on the market. Back to the nurses, a very few were professional, some behaved like they were on drugs, but the majority of them, I don't see how they made it through nursing school. This hospital should be SHUT DOWN and it would be - if it were in the north or on the east coast of the USA!

Very much pleased with how fast they brought me back and made sure they got me to feeling better! They’ve called me 2x since my visit to make sure I’m doing better and have been very helpful with scheduling my appointment with the specialist. Can’t say I’ll be going back because nobody wants to be in the ER but if worst comes to worst than this will definitely be where I’d be going.

I work in the healthcare field and have high expectations when my loved ones are in the hospital. My fiance' recently had surgery at Kingwood Medical Center and the care he received there was nothing short of exceptional. Dr. Morris's bedside manner was impeccable! He took the time to speak to me, allowed me time to comprehend the information, and additional time to let me ask numerous questions. He was very relaxed during our conversation and I didn't feel like he was eager to leave. During the entire process, I received calls from staff updating me on my fiance's surgery, recovery process, and timeline of events. In the recovery room, the nurse was very attentive to our needs and we felt like we were her only patient! I would highly recommend Kingwood Medical Center and Dr. Morris for your healthcare needs!!!

We were here 4 different times and each time we were treated with kindness, dignity and respect. Best hospital I have ever been to in my life. Never waited too long either, keep up the great work.