Kingwood Medical Center
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feedback about Kingwood Medical Center
Medical Treatment is Excellent , Anything associated with Food Service is horrible .Food for patients is cold by time delivered & liquids are warm ,except coffee always cold , Special items requested by dietitian were never severed. Cafeteria is closed more than open ,when open always has very limited hot food . No snacks on floors for Patients Coffee maker on 3 rd floor was broken for all 6 days family was in hospital , Feel free contact me
Recently had my baby here and it was great. My husband and I were able to take excellent classes and tour ahead of time which was very helpful to know what to expect. All of the staff, from triage to L&D to PP, were knowledgable and accommodating for everything that my family and I needed. We had a safe and healthy delivery and stay, baby and I both got plenty of attention for all of our needs. Most of the staff explained what they were doing as they were doing it which allowed me to know what was going on and be involved in my own care. Discharge was smooth and we were sent home with plenty of continued resources in case any problems come up.
Just checked in. Room is old. Water was brown when I turned it on. Tiles on bath floor and shower are peeling from paint. Room looks like it hasn’t been updated in decades. The thermostat is a lever with exposed box of wires where a thermostat used to be with blue tape marked cold to the left and Hot to the right. Nurses and dr.s have been nice so far but one Dr. Kahn, an infectious disease specialist, walked in with an attitude. He repeated the same questions the referring Dr. asked and began raising his voice. I asked for my case manager and he said she left for the day. He continued talking to me in his raised voice denying that he was and finally just said have a good night and walked away and slammed the door. This Dr. needs a lesson in bedside manner and how to talk to sick people. I am very disappointed in this Hospital. I thought I would have stellar service given the Kingwood community.
KWMC ER and Surgical South took phenomenal care of my grandmother! I definitely recommend this facility and will not hesitate to return if myself or my family is in need of medical care in the future. KWMC is not the facility I remember from many years ago.
The nurses are knowledgeable, friendly and encouraging. The atmosphere is very friendly. It's a great place to go!