Kingwood Medical Center
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22999 US HWY 59, KINGWOOD, TX 77325 USA

Address

22999 US HWY 59, KINGWOOD, TX 77325 USA

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Phone

(281) 359-7500

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Consumer feedback about Kingwood Medical Center

Kingwood Medical Center
Reviewed from Google

2.4 out of 5 stars

Sarah Chapuseaux
Sarah Chapuseaux

5 out of 5 stars

posted 2 weeks ago

Recently had my baby here and it was great. My husband and I were able to take excellent classes and tour ahead of time which was very helpful to know what to expect. All of the staff, from triage to L&D to PP, were knowledgable and accommodating for everything that my family and I needed. We had a safe and healthy delivery and stay, baby and I both got plenty of attention for all of our needs. Most of the staff explained what they were doing as they were doing it which allowed me to know what was going on and be involved in my own care. Discharge was smooth and we were sent home with plenty of continued resources in case any problems come up.

Melissa Cooper
Melissa Cooper

1 out of 5 stars

posted 1 week ago

So online it says they do per imaging but when u call the very rude operator she says yeah there is a lot of false information online. That’s good customer service ma’am! No wonder their rating is so low.

vanessa castillo
vanessa castillo

5 out of 5 stars

posted 3 months ago

Very much pleased with how fast they brought me back and made sure they got me to feeling better! They’ve called me 2x since my visit to make sure I’m doing better and have been very helpful with scheduling my appointment with the specialist. Can’t say I’ll be going back because nobody wants to be in the ER but if worst comes to worst than this will definitely be where I’d be going.

JS
JS

1 out of 5 stars

posted 2 weeks ago

Please do not take yourself or your precious loved ones to this hospital! This place is a lawsuit waiting to happen a thousand times over. It is a serious case of “One hand does not know what the other hand is doing”!

Nurses are CONSTANTLY distracted from their task at hand because all patient call buttons ring directly to devices they carry at all times! They must stop what they are doing with one patient to answer another patient’s calls. Many of them are good nurses but they are set up to fail in this poorly managed environment!

Doctors are assigned to patients but yet do not have the foggiest idea what is really going on with them because they do not visit them often enough (or even at all!!) to know what is truly happening with their entire care experience.

Let me be very clear and say that our friends, neighbors and other family members who visited us were shocked at the horrible conditions of this place.

What should have been a routine surgery turned into a LIVING NIGHTMARE for our loved one! The surgical recovery hall was one of the worst medical experiences anyone in our family has ever had! We experienced poor communication, unrelated infections and a major surgery complication that was never addressed with family nor reported to surgeon by hospital staff. This place needs a serious management overhaul but I’m not sure even that can fix the general lack of care for humanity we saw there.

Also - lack of security is a huge problem! No security system in place and people can come in and out of patient rooms at will. Doors to surgical recovery hall are not closed or locked at night. We had TWO different episodes where non employee strangers came into our room late at night!!

I truly can’t believe this place remains open.

Rhoda Fragd
Rhoda Fragd

5 out of 5 stars

posted 1 month ago

I went to the emergency room last night for some serious pain I was having in my neck and shoulder. The staff there were so sweet and attentive! I liked the fact they used pain pills instead of shots right away for pain The nurse practitioner was very kind. She listened attentively to what I was saying and answered my questions about what was wrong. If she didn't have an answer for something I asked, she went and asked the doctor. She is going to make a fantastic doctor because of her bedside manner!!