Knapp Medical Center
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feedback about Knapp Medical Center
I don't know how they pass there ER procedure inspections.
I was recently diagnosed in April with Gallstones at the emergency ER in Weslaco. I was given medication for pain, the pain came to me so strong three months later at 2AM I went to Kapp Medical Center at 3AM because my meds weren't helping with pain. I wait 25 mins to be attended and have my vitals checked, I don't even get walked to my room by a nurse he just tells me go to room 5, all the people around had a lot going on. I waited another 15 mins to get blood drawn, I had a urine sample that didn't get picked up til 6AM that was ready right after I got my vitals checked at 3:20AM, the Dr. went in til 6:30AM and appeared to be shocked that I told him I haven't been given any medication I declined medication because by 6:30AM all the pain had already passed I didn't feel pain anymore.
I explained to the lady that made me sign papers that I wanted to know what my insurance is being charged for because I only got blood drawn and that was it and she said she couldn't tell me that she will send me a email of what the insurance is being charged she looked clueless. The nurse discharging me told me I was diagnosed with Gallstones and asked if I had a ultrasound done as if I did, and I told him they didn't diagnose me I told him I told the nurses I had Gallstones and I went for medication for pain and I wasn't given anything because I waited 3 1/2 HOURS. I will be calling my insurance and making all calls necessary to make sure this is reported. The doctor even said I didn't look like I was in too much pain for the nurses around, I was being as strong as I could for the pain cause I was alone!
My niece went there for an ultrasound (Pelvis) and the techs were very mean and unprofessional. Too many people in one room. No consideration in privacy. You can hear them laughing loud on the other side like it’s a party. No respect what so ever! Management really need to hire better staff! Sometimes patient care and kindness is the most important. Never would I recommend this hospital to anyone.
Awsome attention, very professional and caring. Can't complain☺
A complete and utter scam of a hospital. Went to ER for a dog bite, no treatment was received, yet they expect me to pay 1300! Prime healthcare sucks! They are extremely corrupt! Look at why they were banned from buying anymore hospitals in California!
My mom had a knee surgery I can’t complain about her Dr because he is a blessing sadly it had to be at Knapp. We pressed the call button cuz my mom was having a head ache and had to use the bathroom 25 mins and no answer my sister and I took her to the restroom. I walked out the room and no one was in the nurses station. If my mom would of been in a life threatening situation and these people never answered my mom would of been dead!!! We talked to her nurse and she was telling us there was 1 cna for 3 wings, 1 lvn for 2 wings! Seems it’s a lot of patients for just 1 person! Think the have to change that because it’s too much for 1 person!!
This is people lives they shouldn’t be trying to save money! I wouldn’t come to this hospital but she has so much faith in her dr.