Laredo Medical Center
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feedback about Laredo Medical Center
I went in with the flu and COPD. the ER was slammed. But my nurses were amazing. Especially ms. Jasmine. She made my time in the ER almost fun and I appreciate that. She loves here job and it shows. Thank you so much!
They scheduled me for a procedure at 5:30am. I had to be fasting (which means I can’t take any pain medicine)
I’ve been here since 5am, and they come at 9am, that the technician still isn’t here, that if I would like to reschedule for another day. After I’ve been waiting, fasting, and in unbearable pain for hours AND with the IV already in my arm. Keep in mind this is a very serious procedure that cannot wait, the findings are time sensitive. I have seen lemonade stands run better than this hospital. Very unprofessional. Why do they schedule me at 5:30am, if they don’t even have the appropriate personnel! It’s almost 10:30am, and the technician that they called hours ago, still hasn’t arrived. But they’re excellent at making me pay their outrageous prices on time.. for that, there are no delays apparently.
Great hospital with excellent quality outcomes, one of the best in Texas.
If it was a no stars available, will be my choice. First time visiting the LMC. I was schedule for surgery and just to register so far, an hour and 47 minutes awaiting. Inquired on if it was any issues for the long waiting, simply this is normal business. They only have 4 employees in this section. Obviously, the administrator doesn't care about customer satisfaction. Once passed registration, the rest was easy, blood work, EKG and x-rays. It did speed up afterwards. Total of 2 hours and 19 minutes.
I would give this place a zero, first and last time I ever come to this place. I never go to the ER but decided to go because I was in extremely severe and after waiting 4+ hours I left. They never did anything to help me, I big waste of my time. Also this place is a mess, trash everywhere.