Las Palmas Medical Center

I had a total knee replacement revision! Dr John Jackson was amazing! All the staff on the surgical floor worked as a team. If I pressed the button someone was there in no time! I commend them for treating me like I was very important to every staff member! From Physical Therapy to CNA and most of all the nurses were amazing! I don’t know why they had a bad rating a couple years back! Some how they used it to their advantage to build a new reputation because even the food was made by a chef. First time ever I had specialty food made to my liking. All of this should make people think twice about going to las Palmas! I was home 1 day and a head nurse called me to see if there was anything they could of done better! They want to improve and have!!! Kudos to Las Palmas Hospital! I loved my view of down town lights! I think they are only hiring the best now! The CNA’s all seem to be striving to become RN’s. Giving them 5 stars ⭐️ ⭐️⭐️⭐️⭐️Is my way of thanking them all! I wish I knew every single name that was written on my board! I’ve been in many hospitals and this by far is #1!!!

Went in about muscle spasms and chest pains. They completely ignored the muscle spasms part. No care, treatment, conversation, or meds for the spasms. They only focused on the chest pains. I'm still getting alot of spasms, but won't return here for them again! It's messed up how they claim for you to contact this Christina, to resolve the issue, who never returns your call. I guess they just say that to make themselves look better than they really are.

I always come here for anything whether it being for my son or myself. Best customer service as well super nice and patient.

Best hospital ever!
I had my c-section done here by Carlos Loubriel and I had a great experience, it was my second c-section by him, great OBGYN doctor if you are looking for one. Beside that the hospital experience was just amazing, the nurses was extremely nice, helped me w/everything I needed, made me felt comfortable. The food was good, also the rooms, they know what they are doing! And I’m coming back for my third c-section! I’m so excited thank you so much! Looking forward to see you guys soon again !(:

This is the worst hospital I've been to. I'm a miltary retired soldier and I was treated less than human. I went in for a possible UTI and collarbone pain and my blood pressure was really high. I was put in a room and didn't have my heart or pulse checked once. Also my collarbone wasn't checked or anything I was asking the doctor questions all she kept saying was "I dont know" she gave me an attitude and I lost it she refused me care. I called to complain and no one has returned my call. Apparently Claudia is the head of ER haven't heard back from anyone. I had to go to UMC to get taken care of. Worst hospital and ER in El Paso incompetent doctors. I do not recommend getting treated at this facility.