Laughlin Memorial Hospital, Inc
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So I went to my cardiologist that I have went to for year (they were originally @ Takoma before this freaking merger) and now that they are over here @ Laughlin I have sat here for freaking 3 hours. Normally I am a patient person, but they took a long way resources for what they said was a better way of doing things, tell me how? I'm still sitting here waiting to get my papers and to be told what I'm supposed to do. What in the world? This is not helping anybody. . .
WHAT A TERRIBLE WAY TO HONOR A VETERAN THAT WAS EXPOSED TO AGENT ORANGE AND SERVED HIS COUNTRY!!!!!
My husband Donald Tester was sent to Laughlin Hospital by the VA for an Echo procedure to complete a claim for VA benefits on February 5,2019. He told them first thing that the VA was paying for this. They asked him again for his personal insurance information, which he then told them that VA said not to give them his insurance information. Apparently they accessed his information because he was in the Ballad system.Then they kept saying that they could not do the procedure without an authorization code. He had paper work that plainly showed the authorization code. Finally got checked in and then the Dr. that did the echo, again said ther was no authorization. Showed her where the authorization was and finally got the echo completed. Then got a statement from Ballad yesterday (Mar.25, 2019) showing that they had sent a bill to his personal insurance for payment. He called Ballad and they say that no authorization code was sent with claim showing that this was covered by the VA. He called his insurance and they said that they could not stop the payment --that it was to be mailed today. The agent said that Ballad sould not even have sent him a statement at all, that they were probably going to collect twice for the same amount. Ballad (Laughlin) needs to get their act together. This sholud have been simple, since I"m sure they do these VA procedures all the time. What they did was illegal.
I took my mother to the ER at Laughlin with shortness of breath and weakness. BP was very high and heart rate was very low. The physican Alan Jasper gave direct to inject furosimide in her iv for fluid retention and sent her home and gave instructions to double her dose of furosimide at home and limit fluid in-take.
My mother got much worse over the next couple of days. We went to ER and she was immediately admitted and had surgery to put in a pacemaker.
Alan Jasper should not be allowed to make any type of medical decisions or give directions! He is very unqualified, a dangero to humans and he was very arrogant!
Sucks takes forever to hear anything or be sent home 2 hour way to be discharged
Worst hospital in TN right before JCMC. My granny would still be alive if it wasn’t for them. Nurses are plain rude and don’t sterilize properly. Doctors don’t know anything and have no clue what they are doing when it comes to operations. If you go into this hospital you have to wear a mask to prevent getting sick or wait hours just to see someone. If you live in Greeneville and need medical attention either stay home and get the same service from a friend or go to Tacoma. Anything is better than choosing to deal with Laughlin. Ballard Health is a joke.