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feedback about Liberty Hospital
I broke my leg and had no insurance I had been off work for 2 months at the time. I went in with my own crutches and my own boot cast, the doctor came in for 5 min after the radiologist came to the fast track room to tell me what I went there for. I was charged over 2000 for basically one X-ray then I did the charity care and they asked for my kids income not adults, my child support income, a copy of every bill I had and the account numbers, my last 2 years W2s and letters from 3 friends and from my school. I am not sure why my income from the year before when I was employed has to do with my income now that I have been unemployed. Run from this hospital I wish there was somewhere else I could report them. Update.... Told today my offer of $5 a month wasn't acceptable they would take $52 which will never happen. Instead they said the reason why NKC hospital was able to do their Charity care within 2 seconds is because it was a different county. Pretty sure it's ALSO in Clay county.
I went to the hospital in excruciating abdominal pain. I was admitted overnight and stayed until the evening. They ended up diagnosing me with the flu, despite the fact that I had no fever, vomiting, or diarrhea.
In frustration I accessed their patient portal to look up my test results. I was in shock as I read the test results. Turns out that I have a number of health matters that they didn't even tell me about or treat!! To make matters worse as I was reading through this I found out that the last time I was there I had a hernia that they diagnosed via CT scan but did not inform me of!!
I would strongly encourage anyone to keep on driving to a hospital that puts patient care first!!
Our family was very impressed by your hospital & the employees!! Thank you for all you do for your patients! The experience here was awesome!
It was terrible-they didn't treat my pain, I was constantly having blood drawn with no reason given. I was in severe pain and they didn't give me enough pain medicine. I am not going to come back any time soon.
Stay away!!! The staff is incredibly rude and they act like they’re better than the people they serve!! Such a shame! Not to mention the care you receive is minimal and unprofessional!! Not the kind of experience you should want your patients to have unless you just flat don’t care about others or your work place!! One nurse in particular wanted to mock people that were in the hospital!! Smh!! I’d rather go to Truman if this says anything!!