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feedback about Liberty Hospital
I went in to the ER for an acute condition, probably resulting from bad choices, and the staff was far more understanding and positive than any staff I've dealt with in any hospital before. They were knowledgeable, patient, and handled my triage and care with a sense of calm that patients probably aren't accustomed to in the healthcare industry. I've found the hospital I'll be going to from now on. Thank you, Liberty Hospital ER department. You're rockstars.
Went to the ER last November. They were not able to help my issue. Had no money to pay the bill till the final bill came in due to being out of work. When I called and asked for a discount she was horribly rude and said I cant have one since it is the final bill before it is sent to collections. Honestly I was so mad at how she talked to me I told her I would call back when I tried to call back no one would answer 3 times I tried calling fire who is in charge of billing. The bill was ridiculous for the service received. 7 thousand dollars for 3 hours at a hospital vs. our son at the children's hospital was half the price with more testing done. I have to have a surgery now and need to go to a new Dr. because I'm in no way going to pay the fees this hospital charges again.
I went to the hospital in excruciating abdominal pain. I was admitted overnight and stayed until the evening. They ended up diagnosing me with the flu, despite the fact that I had no fever, vomiting, or diarrhea.
In frustration I accessed their patient portal to look up my test results. I was in shock as I read the test results. Turns out that I have a number of health matters that they didn't even tell me about or treat!! To make matters worse as I was reading through this I found out that the last time I was there I had a hernia that they diagnosed via CT scan but did not inform me of!!
I would strongly encourage anyone to keep on driving to a hospital that puts patient care first!!
Our family was very impressed by your hospital & the employees!! Thank you for all you do for your patients! The experience here was awesome!
It was terrible-they didn't treat my pain, I was constantly having blood drawn with no reason given. I was in severe pain and they didn't give me enough pain medicine. I am not going to come back any time soon.