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feedback about Lourdes Hospital
My initial visit was with Meghan, I can honestly say that I felt welcomed by her and she answered any questions I had. Being that I was transferring the team picked up where I had left off from my old care provider.. I felt like I was in a good, the surroundings were very welcoming. I met with Amanda Wagner and she is everything I herd I about. I’m glad I finally made the switch. She’s very warm and welcoming. Listened to me talk and very well gave her input as well. Looking forward to celebrating my baby’s birthday with the Team at Lourdes!!!!
I took my 83 yo dad to Lourdes ER last night for chest pain. The nursing care was HORRIBLE. My vet could do a better job...and certainly more personable. The doctor was absolutely great!!! Kind, compassionate and engaged. This was a polar opposite of the nursing staff.
ER at Lourdes was a nightmare for my uncle! I wouldn't send a loved one to their ER. They treated my uncle very badly! He asked for water & help to the restroom. His needs were not met! He was admitted, but had to stay in ER for about 24 hours. My aunt had to bring him breakfast, when she asked about his they said they were working on it. This was around 9:30am.
Worst experience ever!! I would rather die than go there again!!! Went in for chest pain & once they figured it wasn’t my heart they just pumped me up w/morphine, which did little for me & forgot about me! After several hours nurse came in & I asked if I could go home, figured they weren’t doing anything anyway. They said ok & I walked out still in pain!! Never in my life have I gone to an ER & walked, not wheeled, out still in pain!!! Dr was rude & not once was offered a warm blanket or given a call button!! He did give me rx for ibuprofen & lidocaine patches. If u are going to ER it is past the point of ibuprofen!! Went to primary dr seen a wonderful PA & he gave me antibiotic, steroid, & cough suppressant. I have had a cold & cough which inflamed my lung muscles which was causing the pain. Now why didn’t the ER dr just sit down & listen to my problem like the PA did??? Then found out the ER dr put in his notes he was going to admit me but I refused!!! That is the boldest lie I ever heard!! Sad sad sad!!! And I’m sure the bill will be sad too!! Don’t even get me going on their billing dept!! They will argue with you all day instead of listening!! My primary dr & her colleagues are the only thing keeping me in this group. Save ur time & go somewhere else!!!!
Best hospital hands down. I love Mercy Health Lourdes. They take good care of you. And feed you well. Wouldn't have it any other way.