Lovelace Women's Hospital
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4701 MONTGOMERY BOULEVARD NE, ALBUQUERQUE, NM 87109 USA

Address

4701 MONTGOMERY BOULEVARD NE, ALBUQUERQUE, NM 87109 USA

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Phone

(505) 727-7805

Emergency service available

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Consumer feedback about Lovelace Women's Hospital

Lovelace Womens Hospital
Reviewed from Google

3.1 out of 5 stars

Anna Grant9
Anna Grant9

5 out of 5 stars

posted 2 months ago

I went to the ER, where I was seen by Michail (sp??) a very nice guy who is Russian by birth but whose English is amazing. My husband heard him tell the staff doctor he thought that I had a c. diff. infection, which turned out to be right. I was admitted directly from the ER. EVERY staff member I dealt with - especially the nurses and techs - were pleasant, patient, and competent. Because I am bilingual and enjoy speaking Spanish when I get the chance, I got to speak Spanish to several of the nurses and techs, which made my heart happy. I was afraid of being a pest and using the "call" button too often, but they reassured me that I did not. Nobody ever "talked down" to me because I am not a medical professional. I still had a long way to go when I was discharged, but the intensive IV medications had definitely started me on the road to recovery. I have been treated in this hospital more than once, and would not hesitate to recommend it.

PM G
PM G

1 out of 5 stars

posted 2 weeks ago

The ER is fabulous! Staff is efficient, skilled, and caring. The hospital, which I have spent 4 days at, and have 3 to go, has mostly great nursing staff (although I had one daytime dud) and med tech staff. They are grossly understaffed, and have some poor management systems in place. Had I known when I went to the ER that I had even a remote chance of being admitted, I would never have gone in. I was admitted for the treatment of a kidney & bladder infection, sepsis, and dangerously low potassium levels. My second night, it took the nurses station 2.5 hours to respond to my call to change my IV solutions and treat me for severe dizziness and nausea. Good thing I wasn’t dying! My wife brought a cooler of water, ginger ale and protein drinks so that I would not need to wait for replenishment. Pretty sad.

My granddaughter was born here 3 years ago, and the quality of care for our daughter was just as poor then.

Alexandra Lara
Alexandra Lara

5 out of 5 stars

posted 3 days ago

From reading reviews it looks like you shouldn’t come here for the ER, just the prenatal services.
I will start with an easy list because I know people just want to know the good and bad when reading these.
So only good things here
1. The classes and support they offer!
2. From day one every single nurse, doctor and employee was beyond amazing.
3. Availability and knowledge of the lactation nurses.
4. The labor of love program.
5. The resources, information, and help we got after having our baby.

After having my baby here I realized how lucky I was compared to friends who had their babies elsewhere. The staff is amazing!!!! Every single one of them. My boyfriend and I learned so much from the classes they offer and were showered with support from the lactation nurses. Beyond knowledgeable. The perks of the labor of love program were amazing. We are still utilizing some of them like our pass to explora. I would recommend here to anyone and everyone. If you want kind and knowledgeable care this is the place. If you want to breastfeed, even if not being able to before, I am 100% confident they can’t gwt you there.

Fernando padilla
Fernando padilla

1 out of 5 stars

posted 1 week ago

NEGATIVE⭐⭐⭐⭐⭐⭐....who says you can't give negative STARS??? I just did and it's well deserved!!! the 6th star is to cancel out the one you have to put in order to post a message!! This hospital is trash and all the staff!!!

Ashton hill
Ashton hill

1 out of 5 stars

posted 3 days ago

The wait time on the website is a lie, no surprise, hospitals are generally under staffed and over worked. But that's not why I'm giving this 1 star. There was a young woman waiting in the ER who was being treated absolutely horrible for no reason. To the point she left crying. The attending nurse was terrible! Truly horrifying. If someone is coming to you for help you do not treat them like scum. That is a big problem that the hospital should definitely fix ASAP. Discrimination is not ok. Period.

(Edit) so we wasted a whole day here waiting for some kind of diagnosis so my partner can not be in excruciating pain any more. The attending doctor for Friday, Oct 19 between 10 a.m and 6 p.m, (he never introduced himself) seemed callous and uncaring about my partners state. Mind you they were choking back screams because of how much pain they were in. He assumed they just had a very bad stomach ache, despite the detailed description of said pain and a detailed medical history, He prescribed a stomach pain realiver. after doing a test that would have shown nothing, an MRI or better yet ultrasound would have shown the problem, we were shown the door with nothing. No help, no respect from the doctor, no helpful suggestions to where we could go for a solution, nothing. Don't waste your time. Go to UNM instead.

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