Lucile Salter Packard Children's Hsp at Stanford

Address

725 WELCH ROAD, PALO ALTO, CA 94304 USA

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Phone

(650) 497-8000
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725 WELCH ROAD, PALO ALTO, CA 94304 USA

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Consumer feedback about Lucile Salter Packard Children's Hsp at Stanford

Slimey Slimez
Slimey Slimez

5 out of 5 stars

posted 1 month ago

Great Hospital for children, I personally hadn’t two treatments here and the experience was great. The staff was extremely kind, and the hospital is very clean. They also have great service dogs. The hospital had many features, and rooms to reduce your anxiety if you have any, I would really recommend this to anyone who needs a great hospital.

Daniel Horowitz
Daniel Horowitz

3 out of 5 stars

posted 1 month ago

Excellent medical care 100% 5 stars. BUT, their billing is a NIGHTMARE. You will be bombarded with bills, repeat bills, bills that don't reconcile with each other. You can call them but they haven't the ability to explain. So I simply just paid every bill even when the bill was inconsistent. Translated to real terms ... if the quality of care favored Stanford, I would ignore this financial problem. If things were equal, it might push me elsewhere.

S Ramz
S Ramz

5 out of 5 stars

posted 2 months ago

Was a great Hospital were my son was right after he born premature. Was amazing Children Hospital not even 5 Stars, 10 Stars with great nurses and attention to infants. Thank you Lucile Packard Hospital Stanford!

Stephanie Green
Stephanie Green

5 out of 5 stars

posted 4 months ago

Keep in mind that there are two buildings for this hospital. The newer building, which is gorgeous by the way, opened December of 2017. Most of the patients have moved there. The new building is still 725 Welch Road but is called the "Main" building. The older building is now called the "West" building.

Though it says open 24 hrs, the visiting policy states that visiting hours are from 8 am until 9pm. The exception is emergencies and Labor and delivery. There is no emergency services for they are at the Stanford Health Care facility. Also, there is no urgent care. There is an after hours clinic by appointment only. This is one of the best Children's hospitals in the Bay Area. The staff here is caring and competent. This is a very special place.

Rian Mclean
Rian Mclean

5 out of 5 stars

posted 4 months ago

Compared to other hospitals we have been to, this place is very nice. Very clean, and always accommodating. Only having one patient per room is great.
Kids get a giant 50in TV and parents get a smaller 32in or so TV WITH HDMI!

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