Main Line Hospital Bryn Mawr Campus

Loved the welcome I received from the front desk ladies, especially Lisa and the young lady who took my insurance. They were both professional and efficient, yet personable -helping feel comfortable in a stressful situation. I have not gone back for my MRI yet-further review to come.

Sitting here as I speak 1 hour in the same chair same position. Here for a simple chest xray. Was told when I scheduled that I would be in and out but they lied. Guess everyone is at lunch. Main Line Health was the best in the past. In the last 2 to 3 years it has gone downhill. Billing sucks as well. Try getting someone on the phone who actually sounds like they know something. A real shame for the Bryn Mawr area.

As someone who is terrified of an MRI, this was a pleasant experience. I have had a few MRI's attempted before and it usually resulted to using the panic button and settling for a CT Scan a few days later. The loud noises and claustrophobia get to me. Chronic pain has had me require an MRI recently, which I got today here. It was a Siemens wide-bore, so wasn't as claustrophobic and the test took about 30 minutes. I was in and out in under an hour with a CD of the images in my hand and parking validated. Sure, getting an MRI isn't the most fun you can have but everyone on staff I encountered here was patient, polite and friendly. My fears of getting an MRI have been greatly reduced thanks to this recent experience.

We were running late by 8 mins on a Friday 10/ 26/18 and last appointment of the night as the Baldwin school was directing traffic clearly for a large event . As we rushed into outpatient imaging(101 bldg) the women at the desk was clearly annoyed " assumed you weren't coming" my husband said " yes ma'am I understand . She huffed and puffed getting papers together . My husband was taken back for his MRI. I sat in waiting. At 6:17 pm she called the back to say she was leaving for the night. The following conversation is from her side to I assume the man who took my husband back. " sorry about that, just letting you know I'm leaving in a few , you have everything you need back there? " " yeah not even an explanation" " yeah a big one" " have a good weekend". I am making assumptions to filling in those blanks (with unkindnesses) to the other side of this conversation based on her apparent annoyance / ire . While I can understand as I deal in customer service as well. It's a job not a hobby and last person for the work week. I accept we left 30 mins prior to the scheduled time for a typical 18 minute ride not knowing we'd run into the crazy school traffic. It was still an uncalled for attitude. The place is open until 7pm and we were assigned the time by central scheduling.

Called to schedule an MRI and while trying to find the paper with the information the receptionist needed she hung up on me after only about 2 minutes of waiting after I said it might take me a few minutes to get it since i got shot in the legs. Was on hold for a while so this is very frustrating.