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feedback about Mariners Hospital
I had to come to the ER while on vacation and the staff was so wonderful. They got me in quickly and everyone was very professional. Being in the hospital while on vacation is awful but they made the experience less painful.
In their report, my grandpa's appendix was said to "look healthy/normal on screens". He had an appendectomy in 1958. Thank goodness we were transferred up to the mainland.
I needed a simple blood test ,however they say the new policy is to call and get your insurance payment info first. They claim they will call you once they have it, they didn't .... They claim they return calls however there is NO evidence of this alleged call in my call log. My other experience with this poorly run hospital is I had an appointment for a mammogram. I showed up with my orders, with the appointment time written down on top of it only to be told they didn't have me scheduled for an appointment and I would have to come back. Well again I went back to the lady who put in the computer my appointment and she said she did make the appointment, but I suppose they were just too busy to do it, so i will get this done at a real hospital, The Mayo clinic since it seems they just do not want to be bothered by patients . I can not recommend this hospital
I would give this hospital no stars if possible. We called this hospital to see about care because there seem to be no 24 urgent care facilities in Key Largo, the lady answering the phone hung up on her.
Broke my ankle, while on vacation. No wait time. Fast, professional, friendly service from all staff, and ER doctor. Couldn't have asked for more, when I needed it most.