Mckenzie-Willamette Medical Center
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feedback about Mckenzie-Willamette Medical Center
I was experiencing a severe pain crisis, and the woman who checked me in at the desk right inside the door was efficient and friendly. I sat in the waiting room for less than 2 minutes when I was called. In fairness, there were only two of us waiting. The nurse who did my intake was efficient and sympathetic. He left to get a doctor for me, and she arrived 3 minutes later. She was also sympathetic and knowledgeable, and based on my diagnoses, she provided me with appropriate medication and prescriptions. I was in and out of the ER in 30 minutes, having received the care I needed from people who were professional and humane.
My mom had a pacemaker procedure today and I have to say everyone there was extremely nice and helpful. They were very compassionate and caring. McKenzie went out of her way to help my Mom. She deserves some kind of recognition for patient devotion.
The staff was very professional, friendly and helpful. They were very busy and still kept people moving quickly. I was very glad I chose their emergency department.
I've never seen such a gross, unsanitary, Emergency Room in my life. This place should be avoided at all cost. The staff is terrible. Attitude triage nurses. And the most terrible smell of the waiting room!!!
The worst experience ive ever had here. First off there new ER area is trash and way to small for people to get around not including the 2 hour wait just to be seen for my 2yr old and then had to walk clear arcross the hospital to another part for a room. We sat there with a shared room no bigger than a regualr sized room so no privacy at all. Then after another half hour to hour of waiting for someone to actually come look at our child they were they for 2 minutes then left and we waited another hour just to get checked out of the room while we have a grumpy and irritated 2yr old. Waited another half hour just to offically get checked out of the ER. No reason for this long of waits for a child