Mclaren Bay Region
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feedback about Mclaren Bay Region
This place is unbelievable! I have never experienced such rude behavior and attitude from staff. I have been waiting almost 2 hours at the labs and they have called 2 people back. And an attitude from staff when I asked an expected time.
This facility is dirty, unorganized and outdated. I did not see my surgeon before or after surgery, nor did he speak with my children in the waiting room. He didn't even round. His P.A. showed up. The nursing staff and the tray servers were very sweet and attentive especially after I suffered a major anxiety attack. Twice no one responded to the call button My nurse found me standing in the doorway crying and shaking with all of my equipment trailing behind me. I will not go to this facility again!
Whatever anyone else says they saved my life, and for that I am thankful. I am now changing my review from 5 stars to 3, as I have Trigeminal Neuralgia in all 3 divisions on the left side of my face. However, the ER does NOT know anything about treating an acute attack of TN. From the time I was admitted to the time I was released was within half an hour. All without so much as a Tylenol being administered. I am perplexed as to why I was admitted in the first place when they did absolutely nothing to treat me and refused to so much as page my Neurologist who was on call inside the hospital at that exact moment.
Man oh man.. I wouldn't go back to McLaren if it was the last hospital on earth.. it's old, wore out and not that clean.. plus it was in the news that McLaren has been spreading legionnaires disease..
To the owner that replied to my post.. if you was sorry.. you'd hire someone other than Ashley Oliver to take notes.. you'd hire someone that can solve some of the unclean conditions plus replace the people that hate there jobs and treat people like fourth rate customers.. how about that??? Put your money where your keyboard is.. clean up the freaking hospital.. it is molded.. and the cleaning lady clean the ENTIRE BATHROOM AND SINK WITH A DIRTY TOILET BUSH.. I seen it with my own eyes.. you'll have to do better that Ashley Oliver.. she's a note taker..
Good schedules no wait ... On time for test ....
ER Visit 5-28-19, No one in waiting room. Seen Dr. & Nurse within 5 minutes of getting in exam room . . .