My daughters have seen Vidalia ENT for the past 4 years, when I call I get a "service center" and cannot speak directly to the office without first explaining to the operator the nature of my call, as a parent this is very frustrating. When I called on Monday I explained to the operator why I needed to speak with the office, was put on hold, hung up on. I called back a second time, explained to another operator, was transferred to a voice mail, Called again explained everything a third time and was finally put through to the office. When my daughters are sick or I have a concern I would like to know that when I call I am talking directly to the office, not an operator whom I explain everything to and then I might get put through to the office after three attempts. Is there a reason the hospital has required their off site practices to use a call center?

This last time on June 03/2018, was better care than in the past few months ago. Because of my problems from my accident, some of the higher up medical like a few PAs treated me, not so pleasant for being there and wasn't able or willing to help me. There are times I would NOT recommend a person to go there..

I give them 5 stars they have excellent care i would refer anyone there they are great staff and doctors in emergency area work very respectful

For what I know the ENT department is 100% negligent and prejudice... To not properly treat a patient because he is mentally ill... Is totally unacceptable... I will personally look into this and I will make sure that you are held responsible!!! The law is the law and what you as a doctor promised to do upon gratuation in medicine goes against what you are doing with this patient... You should be in a job where you can not hurt anyone... Maybe with onions and not human beings... You are a disgrace to the doctor community in Vadalia and around the world... Take off your doctor coat and go work in the fields... Far... Far away from humans!!!

Went to the ER with mom. Wouldn't you know it!? There are masks, tissues, and sanitizer provided in the waiting area but NO ONE knows what to do with them. Security should have been present, instructing the sick ones to put them on do people with broken bones don't get the flu!
The ER staff was great at taking care of my mom though. For that I am grateful.