Medstar Southern Maryland Hospital Center

I’ve never been more disappointed than now. I took my daughter to the ER to get checked and I’ve been waiting for 5 hours. 2 hours in the waiting room and 3 in the back waiting for a doctor. Turns out that no doctor signed up to see my daughter. It’s an emergency room & I'm there for a reason. No sense of urgency or sympathy from the staff. Will not be going here ever again!

Today is July 1, 2019. What SoMD Hospital consider an emergency room is a joke. People visit the emergency room because its an EMERGENCY. I have been waiting for over 2.5 hours and still waiting. I get seen at an overcrowded barber shop faster. We have to do better than this. This place have to be understaffed and underfunded. This will be the last time giving my local hospital an opportunity to provide proper service.

I recently took my Mother (who is 94 years old) their. The Doctors were friendly but didn't seem to be communicated well with each other. My mother was there for 4 days and no one ever came to get her up to walk. She waited more than 30 minutes for some one to help her when she rang the call button. Her meals were either wrong, cold or missing. Her colostomy bag was rarely empty unless she called for help. This hospital earned its star of 2.9 I wanted to believe that the rating was wrong but it wasn't even a 2.9 it was a 2 and I only gave it that because SOME of the staff were great.

I would never recommend anyone to go there they have you sitting around for hours to go in the back and sit around for more hours. The nurses are the worse my IV was put in wrong and it took him 20 minutes to insert the IV. I left with the same issue they were no help. I just feel like they have them new young nurses experimenting and practicing on us patients not to mention. The both times I went to that hospital I never seen one black nurse. And the white male nurse made a racist remark about a young black female that was brought in by the police. Me being a black female I was very offended. I recommend if you want better customer service and treated with respect THIS IS NOT THE PLACE TO GO!!!

We have been waiting for over 5hrs and have not got a bed or anything as of yet. This is the worst hospital experience we've ever had I will NOT COME TO THIS HOSPITAL again. I dont know how long we are going to have to wait. This is horrible.