Memorial Hermann Katy Hospital
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feedback about Memorial Hermann Katy Hospital
My family has been to this hospital quite a few times this year. We had a great experience with labor and delivery and all of the after care. I was treated quite well when I had to go to the ER for abdominal pains. I also just had a successful surgery performed on me here.
I felt so well taken care of by the entire staff before, during, and after my surgery that I was compelled to share this review. They turned what initially was a frightening ordeal into an experience that was comfortable and safe and relaxing for me.
Like most other hospitals, services are not cheap and expect a hefty bill even with insurance. At least I have always encountered competent, caring, professional medical staff at this facility which makes the bill a little easier to stomach.
Awesome ER experience. Friendly, fast, caring. So worth whatever my insurance will charge me.
During my mom’s stay, the medical staff were very friendly and very attentive, great job 👍
I was hesitant to use this hospital for our son's birth as I had never been here before. We scheduled a maternity tour prior to delivery and it was wonderful. The staff was friendly and we were able to ask many questions. We also attended a breastfeeding class one evening and we felt we got so much out of it! Scheduling was easy online. My only complaint with the hospital is their online forms. I read online about how to pre-register and felt the website was not updated as well as it could be. I wish they would have warned me before I went to the billing office that I would be expected to pay part that day. Yes, I understand this was billing, but the website said to come in to complete consent forms. If I knew the other information, I would have brought my husband with me. I also filled out the birth certificate form online and it was very confusing with many missing blanks when you printed it. It was a waste of time because at the hospital they brought me the paperwork which was much easier to read. The labor & delivery staff were FANTASTIC! I loved all of the nurses. They made a scary experience significantly better! The only other experience I had here was with the ER (I went with a family member). The experience was a positive one, however, the only thing I would note is how dirty the waiting room was.
I never received paper bill and and i started paying my bill that they sent by email but each time i scheduled and payed my schaduling was canceled. I called many time their numbers but nobody helped me and finally after paying around 100 $ from my bill in your system and schaduling for paying rest one collector called me. It was disappointing.I'm sorry for their billing systems I never received my orginal bill and even one notice.I never recommend anybody this hospital and never come back again there