Memorial Hermann Katy Hospital
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23900 KATY FREEWAY, KATY, TX 77494 USA

Address

23900 KATY FREEWAY, KATY, TX 77494 USA

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Phone

(281) 392-1111

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Consumer feedback about Memorial Hermann Katy Hospital

Memorial Hermann Katy Hospital
Reviewed from Google

2.9 out of 5 stars

Sarah Kelsheimer
Sarah Kelsheimer

4 out of 5 stars

posted 1 month ago

I was hesitant to use this hospital for our son's birth as I had never been here before. We scheduled a maternity tour prior to delivery and it was wonderful. The staff was friendly and we were able to ask many questions. We also attended a breastfeeding class one evening and we felt we got so much out of it! Scheduling was easy online. My only complaint with the hospital is their online forms. I read online about how to pre-register and felt the website was not updated as well as it could be. I wish they would have warned me before I went to the billing office that I would be expected to pay part that day. Yes, I understand this was billing, but the website said to come in to complete consent forms. If I knew the other information, I would have brought my husband with me. I also filled out the birth certificate form online and it was very confusing with many missing blanks when you printed it. It was a waste of time because at the hospital they brought me the paperwork which was much easier to read. The labor & delivery staff were FANTASTIC! I loved all of the nurses. They made a scary experience significantly better! The only other experience I had here was with the ER (I went with a family member). The experience was a positive one, however, the only thing I would note is how dirty the waiting room was.

Elham sbjb
Elham sbjb

1 out of 5 stars

posted 3 weeks ago

I never received paper bill and and i started paying my bill that they sent by email but each time i scheduled and payed my schaduling was canceled. I called many time their numbers but nobody helped me and finally after paying around 100 $ from my bill in your system and schaduling for paying rest one collector called me. It was disappointing.I'm sorry for their billing systems I never received my orginal bill and even one notice.I never recommend anybody this hospital and never come back again there

Denise Mendez
Denise Mendez

1 out of 5 stars

posted 3 months ago

Im not happy with how the cafeteria is run. During the week the cafeteria closes at 7 pm but by 2 pm the soup is nearly gone, there is no lettuce for the salad, and the other food areas are low on food. When i asked one of the cafeteria workers to fill the soup station with new soup he gave me a look as if I bothered him. It's as though the cafeteria workers don't want to refill food containers with food because then they would have to wrap it up and put it away for the next day. How lazy is that? So why is the cafeteria still open until 7 pm is beyond me. I would not come back to this hospital. The hospital does not welcome guest with a good cafeteria.

Karen Momin
Karen Momin

1 out of 5 stars

posted 1 month ago

After birth care the worst !!! Nurses are rude they never come check on you lie to you and simply they dont care about patients, bad faces every time . I honestly dont know how they became nurses if they have no love for people. Also try to call the ER but the lady just says hello!! Like if she cant hear me but she definetly can lazy person who hires this people no work ethic!!!

Tiffany Wolfe
Tiffany Wolfe

1 out of 5 stars

posted 2 weeks ago

Horriable. Dr. Thomas kicked me out damn near the next day when I was still so sick and needed a battery of test. Second time she’s done that after finding out I have no healthcare.