I was hesitant to use this hospital for our son's birth as I had never been here before. We scheduled a maternity tour prior to delivery and it was wonderful. The staff was friendly and we were able to ask many questions. We also attended a breastfeeding class one evening and we felt we got so much out of it! Scheduling was easy online. My only complaint with the hospital is their online forms. I read online about how to pre-register and felt the website was not updated as well as it could be. I wish they would have warned me before I went to the billing office that I would be expected to pay part that day. Yes, I understand this was billing, but the website said to come in to complete consent forms. If I knew the other information, I would have brought my husband with me. I also filled out the birth certificate form online and it was very confusing with many missing blanks when you printed it. It was a waste of time because at the hospital they brought me the paperwork which was much easier to read. The labor & delivery staff were FANTASTIC! I loved all of the nurses. They made a scary experience significantly better! The only other experience I had here was with the ER (I went with a family member). The experience was a positive one, however, the only thing I would note is how dirty the waiting room was.