I would give 0 stars if I could but 1 is the lowest I could do. Hopefully this rating will help future expecting parents when they are considering this hospital for the birth of their child.
We registered for the delivery of our first born at this hospital. No complaints as far as the professionalism of the doctors and nurses were concerned during the delivery and labor process. The doctors were competant and the surgical staff was helpful.
It is the aftercare that has compelled us to write this review. First of all, during our 3 days that we were there, the room was cleaned a total of 0 times. The nursing staff seemed bothered everytime my wife called. My wife had a c-section and was not able to move very much.
The first night my wife called the bursing station as she needed help with picking up the baby and nursing, the nurse came to the room and saw me sleeping and asked my wife why she did not wake me up and that they are busy and to wake the father up before calling the station. (Pathetic)
The second day while I had guests visiting, the baby’s diaper needed to be changed. When the nursing station was called, the nurse asked where is the father of the baby and why he couldnt change the diaper. When explained that I was not present the nurse then asked “who will change the diaper when you guys will go home?”
How pathetic is that? Obviously my wife was not able to move and I was not present and this was an embarrassing situation infront of the visitors. Long story short, the visitors changed the dirty diapers and the nursing staff never bothered to come.
On the day of discharge, it being a saturday, we asked for some additional formula until we go home and were told that the hospital is not liable to provide any formula. On top of that my wife was not given her pain medicine as it was almost due at the time we were leaving. I had to travel 30 minutes to find a 24 hour pharmacy to find the medicine.
Overall this was a painful experience and it was supposed to be a pleasant one.
My brother and his wife who are registered to have their first born at this hospital are considering cancelling it and moving to methodist.
I hoped to write a very positive review as it was suppose to be a very memorable experience for me. But this experience was horrible.