Memorial Hermann Katy Hospital

Address

23900 KATY FREEWAY, KATY, TX 77494 USA

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Phone

(281) 392-1111
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23900 KATY FREEWAY, KATY, TX 77494 USA

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Consumer feedback about Memorial Hermann Katy Hospital

Ryan Theis
Ryan Theis

5 out of 5 stars

posted 2 days ago

My family has been to this hospital quite a few times this year. We had a great experience with labor and delivery and all of the after care. I was treated quite well when I had to go to the ER for abdominal pains. I also just had a successful surgery performed on me here.

I felt so well taken care of by the entire staff before, during, and after my surgery that I was compelled to share this review. They turned what initially was a frightening ordeal into an experience that was comfortable and safe and relaxing for me.

Like most other hospitals, services are not cheap and expect a hefty bill even with insurance. At least I have always encountered competent, caring, professional medical staff at this facility which makes the bill a little easier to stomach.

Erika Claspille
Erika Claspille

5 out of 5 stars

posted 5 days ago

Awesome ER experience. Friendly, fast, caring. So worth whatever my insurance will charge me.

Gyssel Salinas
Gyssel Salinas

4 out of 5 stars

posted 2 weeks ago

During my mom’s stay, the medical staff were very friendly and very attentive, great job 👍

Sarah Kelsheimer
Sarah Kelsheimer

4 out of 5 stars

posted 3 months ago

I was hesitant to use this hospital for our son's birth as I had never been here before. We scheduled a maternity tour prior to delivery and it was wonderful. The staff was friendly and we were able to ask many questions. We also attended a breastfeeding class one evening and we felt we got so much out of it! Scheduling was easy online. My only complaint with the hospital is their online forms. I read online about how to pre-register and felt the website was not updated as well as it could be. I wish they would have warned me before I went to the billing office that I would be expected to pay part that day. Yes, I understand this was billing, but the website said to come in to complete consent forms. If I knew the other information, I would have brought my husband with me. I also filled out the birth certificate form online and it was very confusing with many missing blanks when you printed it. It was a waste of time because at the hospital they brought me the paperwork which was much easier to read. The labor & delivery staff were FANTASTIC! I loved all of the nurses. They made a scary experience significantly better! The only other experience I had here was with the ER (I went with a family member). The experience was a positive one, however, the only thing I would note is how dirty the waiting room was.

Elham sbjb
Elham sbjb

1 out of 5 stars

posted 2 months ago

I never received paper bill and and i started paying my bill that they sent by email but each time i scheduled and payed my schaduling was canceled. I called many time their numbers but nobody helped me and finally after paying around 100 $ from my bill in your system and schaduling for paying rest one collector called me. It was disappointing.I'm sorry for their billing systems I never received my orginal bill and even one notice.I never recommend anybody this hospital and never come back again there

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