Memorial Medical Center Inc
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I have nothing but positive things to say about my Dr.Juarez and medical staff at Memorial Internal Medicine Center. They go out of there way to help you with all your medical needs. Everyone there is so helpful and friendly and professional. I would highly recommend anyone looking for a new primary care physician or internal medicine Dr. and a great caring medical staff to give Memorial Internal Medicine center a try. A big thanks to everyone for all you do.
I have had all my surgeries accept for one done at memorial medical center and the doctors, anesthesiologist and nurses and nurses aids are phenomenal. Thank you for everything! You will always have my business.
I really appreciate how responsive and attentive the emergency staff was. In a phrase, they saved my wife's life -- and handled a tired little boy (our son) and a concerned husband with grace and goodwill. Kudos especially to the nurse John, who made the whole ordeal a lot easier to deal with. No emergency situation is simple or enjoyable; helpful nurses and doctors really do make all the difference!
Staff were rude and condescending. As I was sick, throwing up and chocking on vomit, one of the staff members laughed and asked if I was a fan of the rolling stones (I was wearing a rolling stones shirt at the time) Later when I needed the restroom and could no go due to IV's, there were no call buttons and tho the door was open no one payed attention to my pleads for help. When I finally was acknowledged, the only thing the male nurse could say was "what do you want now?" He never came back to reattach the tubes and took 30 minutes for someone to help. As my door was open, I could hear them countless of times laughing and bad talking patients that were coming in and out, they were extremely loud in they're chit chat and it is was 3 in the morning when patients were trying to get some rest. Everyone one was extremely disrespectful and unprofessional,. They disclosed confidential and inaccurate information to my family members about my personal health and history. (I am over the age of 18) No professionalism what so ever. I can understand that ER's are busy, I come from a family of doctors and nurses, but you should also know to show to some extent professionalism, compassion, and all around feeling of safety and care. Non of that occurred here, in fact is was the opposite. Sad excuse for a hospital. Now stuck with extreme medical bills for horrible service.
Boyfriend crushed finger underneath metal bed frame pretty badly. Thought it might be broken, turned purple almost instantly and had a pretty big deep gash above his fingernail. He was also dehydrated and ended up fainting 3 times before me and some friends could get him to the car. His hand was also cramping like crazy causing him worse pain.
We barely get him into the ER since he's having trouble standing, the staff just looked at us like we were being dramatic. Get him slumped down into a chair so they can admit him and they take their sweet time and seem annoyed even though he's in very bad pain and keeps almost passing out.
Get moved back and the doctor (Darcy J Bains) asks him to move each joint in his finger. Then offers a painkiller he can take orally or a nerve blocker injected into his finger. He was freaked out by going in and out of consciousness and didn't want to become drowsy, plus the cramps in his hand were getting worse so he opted for the nerve blocker.
Takes about 30 minutes for that to happen and he's writhing in pain. I'm trying to help him drink water to at least help with how dehydrated he was.
Finally the doctor comes in and gives him the nerve blocker and almost instantly instead of his finger becoming numb, his pain intensifies along with the cramps. This escalates for an hour and the nurses and doctor acted as if the worsening pain was his fault or that he was being dramatic or drug seeking even though he specifically said he didn't want any opiates or painkillers.
They eventually give him a shot to help inflammation and some anti anxiety meds. Neither seem to help. He is very pale and continues to fall in and out of consciousness.
Anytime we talk to the doctor he just says that the pain hes experiencing can't be from hurting his finger and that he isn't required to do anymore medically to help. I ask if he can at least give him some fluids for the dehydration and he just looks at my boyfriend and says "you can drink, can't you?"
They put a splint on his finger and never even washed the wound for him. They discharged us with him leaning on me for support still very flushed and disoriented.
The doctor (Darcy J Bains) was extremely impatient and condescending, no compassion just annoyance at my boyfriend's pain. Nurses were indifferent or irritated. I cannot believe how coldly and callously they treated him.
Don't go here, chances are you'll end up being treated as an inconvenience and be sent on your way without your injury even being cleaned or bandaged.