The MOST HORRIBLE ER service I’ve ever seen!
I understand that an ER is a hectic place and that it is so often understaffed that it’s hard to cater to every single patients needs. But this is flat out ridiculous. My mother who is 71 and I (who are STILL here by the way) came to the ER because she’s been having a fever for 7 days and we’re instructed by her primary doc to seek help since the medicine he gave her didn’t do anything to help her fever. We were admitted by a damn machine that doesn’t bother to ask for details of her condition. I was only able to log in fever as a symptom and not the fact that it’s been with her for SEVEN days. So that was VERY impersonal. When we were brought in we were shoved in a tiny hallway with a bed and NO blankets no pillows NO ANYTHING. (As I write this I’m sitting on the edge of the bed because I have no where to sit without being in the way) I had to wait at least two hours before a nurse came to us and did nothing. ANOTHER hour and the nurse returned to ask what was going on and didn’t seemed the least bit concerned. WE ARE STILL HERE AND HAVE YET TO BE SEEN BY A DOCTOR. No one has bothered to check her temperature and record her fever or take any logs. This is a horrible place and thankfully it’s a decent place compared to other hospitals here. But it’s NO walk in the park. It’s a struggle to come here.
ALSO we are RIGHT next to an office FULL of staff just lounging around so yeah there’s that.