I had a stray dog bite that needed to be treated. It required me to stay overnite. Everyone threre was very nice. There were 2 people that were absolutely exceptional and they were Lisa Mueller and Darren (I don't know his last name). Both of these people went out of their way to make me feel as comfortable as possible and I was so grateful for the care they took. I was scared and in a lot of pain and just wanted to say that both of them deserve a raise!!
If I could give negative stars I would. My mother went there about a week or so ago for a lung biopsy. The staff was extremely rude and uncaring. No one seemed to know what was going on. One nurse would tell her to lay on her back. The doctor would yell at the nurse No No No I told her to stay in her side. They left my mom on a cold hard table for 2 hours! My mom weighs only 90 pounds. She kept telling them she was in pain and they would yell at her to stay still. This place and its employees should ALL have their licenses revoked. How dare they treat an ill 77 year old woman so badly and disrespectful. This place is disgusting. She was there 5 hours to have a 10 minute test done. In the end they didn’t even do the biopsy correctly. She needs to have another one done. The doctor kept hitting her ribs with the needle. Horrible horrible place. If possible DO NOT go there! I will continue to fight her insurance company until they let her go elsewhere.
Believe It Landscape & Maintenance
I've had some truly bad experiences here but this will happen where ever you go. Perfection doesn't exist in this world and those who try will end up living a delusional lie. This five star goes to a miracle working nurse and team that truly used thier heart to ensure my mom (Old & frail & bad prognosis by both Pulmonologist & Cardiologist)
survived and worked around the clock to ensure my mom's survival as she continually flat lined and needed help breathing. They did it manually and they had to have love and compassion to save her because it was a lot of work and instead of letting her go like they could have that nurse gave me a stare in the eyes that let me know she was going to treat my mom like her own. My mom survived thanks to these nurses & the one I don't know by name but I won't forget her face. Thier are loving compassionate caring human being everywhere you go, but this facilities nurses & trauma ICU unit saved her. For that, I'm thankful to God for the souls here who did the right thing as fellow human beings. Grace, love, & compassion to this facility & blessings in it's future despite the new fierce competition on the horizon & some advice is to see things through love, compassion, faith & not capitalist competition. This will ensure not just the survival but the thriving of this hospital. Not just prosper financially but most importantly inwardly with the qualities of love, peace, joy, faith, compassion, & competence (through the stress & trials) will pervade the work life culture of the staff. Wrote in a hurry.
Took my husband to the ER Saturday night he was in a lot of pain. The staff there was rude and unprofessional. They were judgmental and uncompassionate. It’s the ER people go there because they don’t feel well. We walked out and went to Rancho Springs Medical where the service and staff was awesome! Something needs to be done to turn this ER facility around.
LISTEN TO WHAT THE PEOPLE ARE SAYING I made the mistake of going there and the sad think is some no name owner responds - WAKE UP OWNER... so nurse ask are you being helped no I state and do you have any idea how long it will take - I have been there almost 3 hours and no one seems to be there. Then thi Jack Ass walks by oh it could be 10 minutes to 12 hours...OWNER YOU ARE THE DUMMY wake up and can that Jack Ass - You can get better results purchasing drugs on the street then these bozos... Stick it.LISTEN TO THE NEGATIVE COMMENTS ITS FACT DONT MAKE THE MISTAKE I MADE.
LASTLY what kind of sleazy owner responds with no name NO Class MUST BE THE JACK ASS NOTED