Mercy Hospital Ada

I've had some bad experiences here before but maybe they're changing? Nurses were super nice and friendly. Dr was great. I guess there will be rude people anywhere you go but I think the good ones here make up for the bad

I had my baby here and the experience was good but should’ve of been way better. My nurses were amazing! When things got serious they comforted me and told me it was all okay! By far the best nurses in LABOR AND DELIVERY are Taylor, Breana, and Blonde Misty!!! Anyways I believe the hospital itself does not know how to operate things. First off my shoes and my babies stuffed elephant went missing when I went to have my c section and somehow was no where to be found, then l received a DIFFERNT babies footprints in the mail and all they could tell me was “oh no”. If you can have your baby at a different hospital, I definitely recommend it!

Some of the L and D staff have no bedside manner they dont answer questions when asked and are rude

So be careful of what you say to the ladies at the reception( where you sign in at) station. They are rude, and whisper things to the other receptionist about you, but she wasnt so good at it as the person (my fiance) she was helping heard her and he called her out and told what was actually true. Employees of Mercy hospital aren't as good as you would think they are. This shows by your first stop to sign in to have procedures done. Amazingly rude and extremely unprofessional. They mistake what someone says and whispers about you, I'm sure he's not been the first.

The doctors and nurses on 3rd floor were great. A certain CMA had absolutely no bedside manner or professionalism. She spoke about things that were absolutely inappropriate for on the clock conversation as well as handed out business cards for her business while we were there. Acted like she knew more about the patient and the patients history than the people that care for her on a daily basis. Besides this one individual, I am impressed with the way everything else went!