Mercy Hospital Ada

Some of the L and D staff have no bedside manner they dont answer questions when asked and are rude

So be careful of what you say to the ladies at the reception( where you sign in at) station. They are rude, and whisper things to the other receptionist about you, but she wasnt so good at it as the person (my fiance) she was helping heard her and he called her out and told what was actually true. Employees of Mercy hospital aren't as good as you would think they are. This shows by your first stop to sign in to have procedures done. Amazingly rude and extremely unprofessional. They mistake what someone says and whispers about you, I'm sure he's not been the first.

The doctors and nurses on 3rd floor were great. A certain CMA had absolutely no bedside manner or professionalism. She spoke about things that were absolutely inappropriate for on the clock conversation as well as handed out business cards for her business while we were there. Acted like she knew more about the patient and the patients history than the people that care for her on a daily basis. Besides this one individual, I am impressed with the way everything else went!

Our granddaughter had her tonsils removed yesterday, 11/16/18 under the excellent care of Dr. Landrum. We cannot say enough good to tell of our experience and excellent care she received. From Dr. Landrum to each and every nurse and anesthesiologist they were all amazing and made a very nervous 4 year old feel at ease and treated as tho she was the only patient at the hospital.

I couldn't ask for a more professional and caring team of case management. Janie Christian and her team are top notch!