Mercy Hospital and Medical Center

Address

2525 S MICHIGAN AVE, CHICAGO, IL 60616 USA

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Phone

(312) 567-2000
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2525 S MICHIGAN AVE, CHICAGO, IL 60616 USA

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Consumer feedback about Mercy Hospital and Medical Center

Mercy Hospital & Medical Center
Reviewed from Google

2.5 out of 5 stars

Ellis James
Ellis James

1 out of 5 stars

posted 2 months ago

I went into Mercy for an emergency hernia operation. The surgery went fine. But, I had to do dialysis while at Mercy on my last day at Mercy I had dialysis. During dialysis, the tech stuck me in a place she should not have stuck me. I was discharged at about 530pm. I got home and noticed that the place I had been stuck would not stop bleeding. I am on Warfarin and that did not help. I bleed all night that Monday night and into Tuesday morning. I had to go back to the Mercy ER at about 0800am. The ER managed to stop the bleeding. But, there was a clot formed a little piece of gauze. I knew if I took that gauze off, the sight would start bleeding again. Sure enough Wednesday morning while getting ready to go to dialysis, I removed the gauze and it starting bleeding again. I went to dialysis and the nurse got the bleeding stopped.
As I was leaving dialysis, I started bleeding from my hernia surgical site. The nurses called 911 and I went BACK to the Mercy ER. again. Second day in a row. The ER cleaned me up and sent me home. I had to take a cab back to dialysis to get my car. That cost me money.
The next day, Thursday morning at about 1000am, my surgical site started bleeding AGAIN. I called 911 and went back the the Mercy ER for the third day in a row. This time they found a artery leaking and had to put a suture in it. That finally stopped the bleeding. I had to take a cab home and that cost me money again.
I am very unhappy with Mercy Hospital and will never use them again. I have never been so frustrated in my life.
Having to go back to the ER three days in a row after being discharged is beyond crazy and uncalled for.
I wish I could less than one star.

Bryan Donahue
Bryan Donahue

5 out of 5 stars

posted 5 days ago

We just had our daughter here, 5th child, first time at this hospital. Things were a little scary to start, with scheduling but I nce we arrived we were taken care of quickly and everything went perfectly. The nurses here in the maternity ward are all great, friendly, caring, professional for both mom and baby. Thanks for a good experience.

Katrina Walker
Katrina Walker

2 out of 5 stars

posted 1 month ago

This hospital could be a great hospital for patient care. But, all they care about is money and not their patients. I called to make an appointment for a physical therapist. After waiting and not getting through, I pushed the button for an auto call back. Finally, I a representative called and she refused to give me an appointment because I didnt have the referral in my hand. She refused to pull the referral from the system. I am sick and tired of their staff making it hard for us to seek medical care. Mercy patients already know that we cannot see a doctor without paying our co-pay first. We also understand that you are not going to let us see anyone with a referral. Its quite obvious that you care about the money and not the patients. This is the worst that I have seen at any hospital.

Danielle Harrison
Danielle Harrison

1 out of 5 stars

posted 1 month ago

I had all 3 of my babies here. Not going to go into detail about it all i can say is DONT DO IT! Find another Hospital to have your baby please. If i could take back all 3 times i've delivered here i would!

Melissa Maldonado
Melissa Maldonado

1 out of 5 stars

posted 3 months ago

Horrible experience. I had a C-section and the opening was not straight. You would assume it would have to be straight. Nurses were rude during the delivery and no professionalism. I will not return to that hospital. I am wondering if I can sue them for how they left my C-section. The room was super hot almost to 85 degrees and having a newborn In that tempt is not okay!

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