Mercy Hospital Oklahoma City, Inc
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feedback about Mercy Hospital Oklahoma City, Inc
Awesome staff very friendly and outgoing the facility is very clean and well maintained. There is also a very diligent security force on site they patrol the parking lot and are very helpful when you need directions. Mercy hospital in okc is a great hospital that others should strive to be like!
The experience I just had at the Admissions desk at Mercy was absolutely horrible. The Admissions clerk was rude and hateful and not very helpful. Not once was a "hello" offered or directions on where to go given. Maria was definitely not happy to be there and this was reflected in her attitude towards not only me, but apparently to everyone around.
I normally do not write reviews , but this absolute disrespect for the patient (customer in this case because Mercy is a for profit operation) is unacceptable and should be corrected by the administration.
We've only had good experiences with this hospital. Our friend had some bad issues with alcohol and he was here after an accident. They took great care of him and now he is on the road to recovery.
Mercy hospital in Oklahoma City is in my opinion the best hospital in Oklahoma City. The doctors, and nurses are very competent and kind. I know it’s very dependent on who you get as your doctor in the ER, but my ER doctor, (Dr. Crane), was fantastic! He knew exactly what was going on, and what needed to be done, and he fixed me. Thank you!!
First let me say my rating is not for the doctors we worked with at Mercy, they have been wonderful and helped my husband with incurable cancer recover from kidney failure so he can continue his chemo therapy.
The hospital is poor. Nurses are some great and some very uncaring, depending on who you get on any given day. The nights, for my husband, were so bad we will never go back to this hospital again. When he called a nurse for help out of bed as he is very weak and needs assistance to the bathroom, it took 20 minutes for nurse or someone to come therefore him losing control of bowels In bed. Mornings upon arriving at the hospital I was disgusted by his bedside commode full of b/m and urine sitting bedside and not measured or emptied from the night before. I was unable to stay 24/7 but for your loved one to be cared for you must do it yourself because we complained and the head nurse on 3rd. Floor came and apologized for the lack of care but I doubt if she truly cares because she must have heard complaints from other patients as this is common complaint seen on this site. I finally made sure his bedside commode was in place and left the rails down on the bed so he could get to it himself upon leaving at night. My husband was unable to sleep at night for people laughing and being loud. He was given cold wet wipes for a shower promised before I left the last night. We were there for 5 days and my husband was going to check himself out if Dr. didn’t. Any human being deserves better treatment than my husband received from Mercy Hospital in Oklahoma City on Memorial Rd. Shame on Mercy promising “Compassionate Care” to its patients. We didn’t get it.