Mercy Medical Center-Des Moines
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feedback about Mercy Medical Center-Des Moines
Am in Mercy Hospital in Des Moines Iowa where I don't feel safe has anyone had that same problem and if so dont come to this hospital you won't get the Medical attention your wanting if your looking for it. Go to another hospital you will be glad you did.
Every doctor I encountered was super nice to me. Even the woman stocking the room asked if I needed anything. I was told I hope you feel better soon by woman who took my CT scan. It wasnt just a statement it was genuine. May sound cheesy but it made me feel very at ease even if it was going to be a serious outcome for me. I appreciated their help and would definitely visit again with any other issues. Thanks to these people for helping people and having compassion.
My mom, who has dementia, was brought in to this horrible facility this morning via ambulance after a fall at her nursing home. Covered in blood, my fater asked if they could clean up her wounds while waiting to have a cat scan. Nope, not unless she is admitted was the reply. Really? Then 6 hours later they send her home as she does not have a concussion. So they send her to the car in her bloody nightgown, dried blood on her face and no socks/booties or even a blanket, just a thin sheet. Couldnt even give her booties and a blanket?? Seriously? Im pretty sure the tremendous bill they will send out for these 6 hours would more than cover it. Real classy Mercy. Taking my mom to Methodist from now on.
I had the privilege of learning as an RN student at this campus. Although I had one bad experience with a nurse treating me poorly, the vast majority of the staff I encountered were kind, compassionate, competent professionals. Thank you for an awesome clinical experience.
I tried to contact the patient advocate department that was over a year ago, and have never received a response. : (