Mercy Medical Center – Dubuque

I was admitted to your hospital on 6-3-19 for an intestinal blockage. From the time I got there until the time I left on 6-6-19 I have to say it was the best stay I ever had in a hospital. This was the first time for me at your facility and I am 100% satisfied with everything and everyone. The doctors,nurses,cleaning ladies and any person working there were very friendly. The care and communication that I received was great. Everyone knew exactly what needed to be done and did it with my comfort and well being in mind. A huge THANK YOU to all that took care of me in room 415. I will definitely use your hospital again if needed. Thank you all for the care you gave me.

would NEVER go to Mercy again- Rehab was Great but the stafff NEVER, EVER told me WHY I was in the hosp for??????

Last 2 visits wait time were horrid. 1+ hrs and the last was 2hrs+ after being told wait would be 1hr....In pain in the most uncomfortable chairs on earth... feel like they forgot about me after they came out 1hr 15mins into waiting and said 2 rooms were being discharged......nurses are extremely nice though..doctors seem to want to help

Receptionist at the ER was extremely rude. My wife was in the ER for 4 hours. Every time you leave and come back they have to buzz you in. I left once for a drink and once when they decided to admit my wife to go get her stuff out of the car. She rudely asked me to try to stay back there because I have to buzz you in every time.