Mercy Medical Center-Dubuque
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feedback about Mercy Medical Center-Dubuque
We just had our little girl August 10th. 110% happy with the nurses ,doctors ,and even the help bringing food up would ask my wife how she was with a smile! The nurses don't get praise enough for all they do! With my wife being a nurse here I know why she love what she does and this hospital! Thank you to all the staff and everyone who helped us along the way!
This place disgusts me if I could give them a negative number I would. They don't care about the well being of their patience. If you call the president of the hospital to complain the Dr lies. A family member was released and sent home after being told they had blood clots. Dr claimed that it doesn't have to be treated there because it wasn't life threatening. Like they had said many times before. Only this time was different so went and got a 2nd opinion was admitted immediately and in for surgery the following day. Also don't call to complain that the Dr screwed up because you'll get a letter telling you that you're no longer allowed to be seen by this hospital. The Dr released them because his condition wasn't life threatening only it really was and once it was brought to their attention they had to cover their ass and say they gave options when in actuality they didn't at all. The option they came to have given him and he denied is exactly the option he was given at the other hospital and had it done. Why would they deny it at one but not the other? This place is a complete joke and I wish that someone would come in and see how patience are treated and close them down until they know how to treat people. I wouldn't wish my worst enemy to be treated by this hospital.
3 stars because Ive gone here my whole life.. But today I called to ask a question to a nurse. I was transferred to the ER nurse instead. She did not state her name, position'
, or department. She picked up the phone said "Yeah" and then when I asked my question she yelled "How am I supposed to do that."
This is why I request specific doctors
Most my experience here I felt like they would rather have me dead then to work with me, won't go back if I have my way. I encourage anyone to make thier own assessment of course though
I wish I could give this hospital less than a 0. Don't go here, they are the worst. They contract the ER doctors out so they aren't responsible for their crappy care and low level of expertise. If u want to be diagnosed by a nurse and never have a dr explain your results then this is the place for U. I hope I don't mind over paying for the worst medical care of your life. The Iowa medical board needs to examine this places practices asap.