My first and last visit was 8/10/2017 in which I just received a bill for today. I have insurance. Because I work in medical billing I knew what questions to ask before being seen. I asked registration if they were in network (par), she said yes I asked were the physicians bill separate she said no. I even called twice and was told I did not owe anything. TODAY, almost a year later I get a bill for $875.00 then someone called me & left a message. When I called right back The rep Angela said this is a physicians bill. I asked her for a detail statement, she said contact your insurance. So you want me to pay a bill without a detail . The bill just says $875. It shows nothing. Then it says if you have other insurance submit the bill to them. Now THEY know it is past the timely filing deadline for any insurance. Angela said she could not give me details on the bill because they just send the bills to them and they send them out. That made no since to me until she said she was in Texas. It seems like to me their representatives need some training. I asked her to put the account on hold and she said she couldn't I had to contact the hospital directly. She said a lot a bills went out a year later. But the phone # on the bill was what I called. I think she was working from home honestly and she just answer calls not questions because she answered the phone Hello not Suburban Community Hospital. I had to ask if this was where I was calling and she said yes. I am sending a complaint letter to the hospital and the Attorney General regarding their practices. I also plan to post this on social media and contact NBC. This is crazy.