Methodist Medical Center of Oak Ridge

We received excellent care & help from everyone we met. The staff were polite, nice & efficient. The facilities well stocked & clean. The medical team is top-notch. The free coffee is always appreciated. Well, done! Would recommend to family/friends. And thank you!

This is a complaint that I hope will get some changes in the ER department. I fell on October 6, 2018. When I arrived to the ER, an X-Ray was taken and I was told that I had a fractured fibula. I have never had a fracture, so of course I assumed ER personnel knew what to do! Okay, they put a temporary plaster and ace bandages from my foot to my Knee. On October 10, 2018, the bandages were coming loose. I went back to the ER to get it wrapped again. ER person wanted to know who wrapped it the first time. I said, "Ya'll did!" She said they had wrapped it wrong. So.... it was wrapped again! I still hadn't seen a doctor! On Oct 13, 2018, it was loose again, but this time I wasn't going back to the ER, so I went to the VA in Knoxville, off Ray Mears Blvd. I saw a nurse, and she wrapped it for me, and I showed her where the plaster cast was boring a hole in my leg on the left, outer side, at the top of my lower leg, by my knee. We contacted medical records at Methodist Medical, because they hadn't sent my records from October 6, 2018. Within 5 minutes, my records were sent. Look at the time from October the 6, 2018, and no cast yet. Thank you for reading this. Hope it helps for the next person, to not trust personnel unless doctor sees what is going on.

The staff was very nice and friendly. Everybody took good care of me.

I've heard some bad things about this hospital, but I recieved nothing but excellent care from every single person I encountered on the day of my outpatient surgery. From check in until I was wheeled out to my vehicle. Everyone was kind and caring. They get 5 stars in my book!

I sat in this er for 5 hour and was only triodged was NEVER seen. I do not recommend going to this hospital. Something is extremely wrong with me and they don't care how bad anyone is hurt they don't care about any of the patients walking in there. 5 hours later I walked out. I'd rather die than to ever walk back in this hospital 👎👎👎