Methodist Richardson Medical Center

I was in the ER for some pain. Dr D Garrett was amazing! I know the ER was packed but he took the time to calmly ask me about my symptoms and explained his recommendations in great detail. He didn’t make me feel like I was being rushed out or just another whiny patient. I highly highly recommend him. GREAT doctor!

Came here for the first time today and honestly had no clue. Judging from the reviews I had low expectations of this hospital but I was wrong. The service was exceptional, we sat in the waiting room for what felt like 2 minutes. My mother had abdominal pain in her side and they quickly got to a diagnosis. She had 3 nurses in her room doing a variety of things all at once, speeding up the process drastically. Within few hours, they had a CAT scan taken and diagnosed her with a kidney infection. Minutes later they gave her medication to reduce any pain. My mother had asked for something to drink and a snack, they brought her a full tray of food. Thank you very much Methodist Richardson Medical Center, keep doing up the great work. If any of the bad reviews were true, I believe they’ve improved greatly. Definitely know where I’ll go for my health care needs!

I took my child to the emergency room in June 2019 at around 12 noon. We were checked in and seen by a great RN who diagnosed my child and sent us off with medication. You can believe how shocked I was to receive a bill by a doctor Duke Pham bill claiming for doctors fee (we never saw any doctor - I know nurses in Texas have to work under a doctor). When I called the number on the bill they said that the insurance had rejected the bill since we were seen by the doctor 'after hours' - 10:00pm - 8:00am; we arrived after 12:00 and I have evidence! I cannot believe that this hospital has doctor's trying to take advantage of the misfortune of parents with sick children. My bill is currently in review as I am disputing paying a doctor who does not to deserve what he did not earn!

I enjoyed my stay here, came in for labor and delivery and I felt very supported and cared for. A week after leaving I received a lovely thank you card signed by all the nurses who attended me.

Received a letter from radiology dept to schedule appointment for CT and the # printed on letter was incorrect. Finally after 1/2 hr of my time I was told to call scheduling. Then I ask for # of Radiology dept. Person refer me to the scheduling dept again. There is always problems with this hospital. I still need # for radiology dept. The last time I had outpatient surgery they almost killed me. Give me drugs that I was allergic while in surgery which increased my blood pressure to 250/140. When i was in post-op the nurse said my feet, legs and face was swelled gave me a drug to lower my blood pressure and I started having trouble breathing and needed to give me oxygen . Finally after 3.5 hrs they got me stable. I should have spent only 1 hr in recovery. Before surgery they were told several times everything I was allergic too, and still they didn't care. It was written in my records.