The staff in cardiology, trauma & ICU were angels. It was at check-in that we experienced problems. I pulled up to ER, ran in and told the girl at the front desk that I needed someone to help my boyfriend out of the car because he was having chest pains. There were 2 girls sitting there and another girl in a room to the right. One of the girls at the front desk told me I’d have to get him myself because they didn’t have anyone there to get him. They gave me a wheelchair. Upon bringing him in the girl said she could do nothing until we filled out paperwork. At this point my boyfriend starts to hold his chest & yelled “hurry!” The girl at the desk continued to say you have to fill this paperwork out. Finally another girl began an EKG, she looked nervous, and said he needed to be admitted to trauma immediately. He was having a heart attack right there. During all of this, the two girls kept chatting about their weekend. As I’m asking questions & signing paperwork they very openly had a discussion: “so any way he said this & she said that”. It was very strange & not acceptable for an incredibly scary moment in our lives. This occurred on the morning of 6/23/18 and I hope it will be addressed.