Mile Bluff Medical Center
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Do not be fooled by the URGENT CARE sign. They will bill you twice for one visit because since their urgent care is in the same building as their hospital facility they are able to legally do so; whereas if their urgent care building was solely dedicated to urgent care only, they cannot double bill you. I brought my daughter into this urgent care for an ear infection and was told it would be treated as an urgent care visit. I was at no time informed I would be doubled billed for the visit. I and my insurance were indeed billed for this single visit twice. One labeled as “Urgent Care Clinic” and one labeled as “Office Visit”. In addition, the doctor refused to even treat my 10 year old daughter for the ear infection because she wasn't running a fever even though she was in pain and the doctor even admitted it appeared infected. So, at the end of the day I was billed twice for the same visit due to what would appear to be a legal loophole and my daughter didn't even receive medical treatment. I highly recommend avoiding this urgent care clinic if it is at all within your ability to do so. I myself will travel to the urgent care clinic in Lake Delton from now on where I have never experienced them refusing to treat my children for an ear infection when they are in pain, nor anything else for that matter. The Lake Delton urgent care facility is a single building that is solely dedicated to nothing but urgent care, therefore will not/cannot double bill you for one visit.
I had double eye cataract surgery here by Dr. Sterkin and all was top notch.
I was in a car accident early May and, was taken to this hospital. Absolutely no one in the facility tried to reach out to my family nor asked me if I had any family to be contacted!! Instead they gave authorities information about me with out my consent and made that there main priority . I recieved tickets from the police at the hospital before anyone asked if I was even ok after waking up from a terrible crash.
If I could give it zero stars I would. I was treated so so so poorly. I went in for my neck which I've been having issues with. The lady while I was trying to explain what was going on cut me off several times also was just typing up I'm assuming everything I was saying. Put me in a room and a doctor came in with the piece of paper she just typed leaned against a table and stated he didn't know what to do. SO I LEFT AND WENT TO BARABOO. Luckily Baraboo took more time and ran some test to figure out what was wrong with me. DO NOT GO HERE.
Staff was very rude and didn't understand what I was saying or understanding my past injuries. Very disrespectful along with that.