Millcreek Community Hospital
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feedback about Millcreek Community Hospital
My stay in the IRU was very rewarding. Feeling poorly to begin with, it was great to have warm, friendly people to help get me back on track. The staff works together, therapist & medical, to give personalized care to each person @ their level. Warm, thoughtful, sincere care is what I felt during my stay.
My brother was in a non fault car accident and they had no sympathy for him. His nurse was rude. A male nurse that gave him his discharge papers was also very rude we asked for 2 copies of a doctor excuse because my brother has 2 jobs and the tall nurse with brown hair, beard and glasses made it a fuss and was acting like we were a bother to his day made it seem like we wanted my brother's paper work for our own use ! Very disappointed on how we were treated and will never come to this hospital again .
I was in their Emergency Department for a double ear infection & fever after being treated by an urgent care doctor for strep throat and was feeling worse instead of better. The receptionist was rude and impersonal to me during the check-in process, and also on the phone when I called for a question about my new prescription. She made me feel as if I were stupid, my pain was invalidated, and I was irritating her with my questions. The doctor was more personable but hurried, and the medical student with her was rough with my ears when she took a second look for herself. The treatment room itself felt like a thrown together cubicle, and the waiting room was outdated and grungy. For all the new shine and glitz on the outside of the hospital, the ER is still the same old unfriendly, run-down place we all know it to be. I won't be back, God-willing.
This is one of the worst places I've ever been to!!!
The staff are rude and very unprofessional.
While I was staying at this hospital i received very bad treatment. I don't like the fact that the staff were discussing another patients information to another staff member right in front of me and gossiping about confidential information. I've witnessed other patients being mistreated a lot and some of the acts were very disturbing. I will never be returning here ever again in the future!!! I can't believe some people go here for help. They don't even help, all they want do is eagerly diagnose someone with something they don't even have, then put them on medication that they don't even need. I will never recommend this hospital to anyone. Going there is a decision I will always regret.
Have been going to Millcreek/Lecom since 1992 and just had a five day visit the hospital staff and doctors there are rated #1 in my book. I've had the bad experiences with our other local hospitals and basically would rather be dead than to go to one of them. but we all have our own experiences. the 3rd floor staff is number one in my book.