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feedback about Mountain West Medical Center
I want to put a shout out to all the staff at Mountain West Medical Center labor and delivery.
I was induced on Jan 9, 2019 and from the moment I went in I felt like I was in good hands. The nurses went out of their way to make sure I was comfortable and had what I needed.
The doctors and anesthesia were great and caring. Even the food was delicious!
I appreciate everyone who made our stay so enjoyable and made it a safe place for me to deliver.
Their labor and delivery is a freaking joke. I went in because I started leaking amniotic fluid at 35 weeks and even though the test came back positive for the fluid and my daughter was breached, they STILL let me go home. They didn't tell me anything of what was going on, they just told me to call me OB. Don't get me wrong I appreciate them taking me in even though I wasn't a patient.
Update: I just received a call back from the patient advocacy, I'm so impressed that they are following up. I'll definitely give this hospital another shot if needs be.
I shouldn't have to have the mentality of not trusting hospitals, doctors, and staff but the Tooele Hospital was a joke and super money hungry. Don't use any of their "specialists or physicians" more than likely they will not be covered under your insurance and bill you separately. In fact I would recommend going anywhere but the Tooele Hospital. They are not in the best interest of their patience but rather how much they can rack up your bill. Also I would be leary of those 4-5 star posts on here. Some of them it is very obvious that it is the staff their to give them a hire rating.
I went to the ER with abdominal pain 10 days after having a baby (not at this hospital, thank goodness). Because of where the pain was, they said they wanted to remove my gall bladder because “that is a common problem with women who have been pregnant or have had babies” and because “that’s where your gall bladder is.” True, yes, most of the time anyway. I guess they forgot that after having a baby, EVERYTHING in your abdomen is there. Anyway, they still wanted to take it out even after all the tests they did on my gall bladder said there was nothing wrong with it. My husband decided we were going for a 2nd opinion and we went into Salt Lake where we found out that it wasn’t my gall bladder at all. It was my appendix...and in the 30 hours I spent at MWMC with them deciding that they were going to take out my gall bladder, it had ruptured so severely that the other surgeon had to take out part of my large intestine as well because it was so abscessed. So instead of my appendectomy being a 20 minute procedure, it took 1 1/2 hours and I still spent 4 days in the hospital, a month on crazy antibiotics, and 3 weeks with a drain hanging out of my belly. And like so many of the other complaints here, the bill I got from MWMC was slightly less than the hospital that actually did the surgery and post-surgical care.
I have used MWMC many times over the years. I am a nurse and have either worked in or received care in every major hospital in the Salt Lake valley. The staff and doctors at Mountain West are as good or better than any caregivers out there. They have been there for my family and friends in some really scary emergencies and I'm thankful for the great work they do. If I have ever had any issue, it was resolved with a phone call and them giving every discount they possibly could. Thank you!!