New England Baptist Hospital

Address

125 PARKER HILL AVENUE, BOSTON, MA 2120 USA

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Phone

(617) 754-5000
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125 PARKER HILL AVENUE, BOSTON, MA 2120 USA

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Consumer feedback about New England Baptist Hospital

New England Baptist Hospital
Reviewed from Google

4.1 out of 5 stars

Sigrid Warren
Sigrid Warren

1 out of 5 stars

posted 4 days ago

I was dumped by Dr. Frank Rand of the Spine Center because my spine issues worsened after I had gotten rear ended and my csr totaled last year. None of the surgeons and neurologists at NEBH accept car accident victims, the discimination is demoralizing. I won't get a dime out of the guy who hit me due to his lousy insurance, the medical expenses are killing us, and having to swallow the disdain and coldblooded rejection by Dr. Rand brought me to the brink of suicide. "Well, you could use walking sticks" was the response I got to hardly being able to walk anymore. And when I asked him why he now says No when 10 months ago he had said Yes but I had to lose some weight, all he said was "you are not in shape for this." No followup was scheduled. He never asked about my weight, even though I have dropped 10 hard fought-over pounds which is hard to do when you can't walk.
I don't consider a man a doctor when he forgets the hippocratoc oath "First, do no harm." And I would never trust him again after this devastating and humiliating visit.
I will now have to start all over again at Mass General in hopes to find more compassion there. And if I get no help there either, I will have no choice but to end me to escape this torturous pain. I had hung on by my fingernails for this appointment which took three months to get just to be discarded like garbage, and I simply don't know how much longer I can hold on.

john M
john M

1 out of 5 stars

posted 1 month ago

They allow you to go online with free internet service. Then block you from viewing a website from a legitimate legal business in Massachusetts. There reason is this business sells guns . Sounds like Joseph Stalin is in charge at New England communist.

Peter Ottowitz
Peter Ottowitz

4 out of 5 stars

posted 2 months ago

The doctors and staff are absolutely fantastic.

The one disappointment and mystery was why the case worker sent my wife to Aberjona Rehabilitation and Nursing Center in Winchester. Not only 1 hour drive from where we live, but the place is basically a nursing center trying to make some income on rehab. Several staff were fantastic but the overall place is depressing and many of the daily nursing and care staff appear to be underpaid and lack any empathy. My suggestion is to retrain the case worker. Why the N E Baptist recommends Aberjona is a mystery - unless the decision is money/profit driven

Patricia Valentine
Patricia Valentine

5 out of 5 stars

posted 5 months ago

My husband had a complete knee replacement at NEBH recently and I have to say how friendly the staff was. Every staff member we came in contact with was so caring and nice. I would like to mention J Kerr in pre-op, and also Darlene and Daniella on the floor. Keep up the GREAT work!

JP Town
JP Town

1 out of 5 stars

posted 3 months ago

I had to have a Chest CT with contrast ordered by my pulmonologist. My insurance provider referred me to NEBH for the procedure. After several phone calls from both my pulmonologist and Cigna the appointment was finally authorized for coverage and I was told to report to the hospital 30 minutes early so that a serum BUN and Cr could be checked prior to receiving contrast. All of that was done as necessary BUT when I went to the CT suite to have the CT with contrast done I was told THE RADIOLOGIST DECIDED I DID NOT NEED A CT WITH CONTRAST AND REFUSED TO PERFORM THE PROCEDURE. I never spoke to or was examined by this radiologist. They had no medical history or past imaging reports upon which to base this decision. I have been a physician for 40 years and I can tell anyone thinking about going to this hospital that they should find another hospital - fast!!

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