Newton Medical Center
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feedback about Newton Medical Center
Super experience in emergency room. Very nice staff on the floor but zero sense of urgency. We were here from 7a-7p and did a 3 hour blood transfusion. The other 9 hours were spent waiting. I’m NOT exaggerating one bit. We felt like we were forgotten about. My mother needed help to the bathroom during the night and it took someone 45 min to finally come help her at 2 in the morning. Guess I should have stayed the night but thought she was in good hands. Feel like there was no communication between the different staff members.....no one knew what the other was doing. However.....Kudos to food service and cleaning staff! They were Johnny on the spot with their jobs! Nurse Daisy just came in made a phone call and made things happen! Got us ready to go! Loved her!
This hospital is in really bad shape. It is not fully renovated like someone mentioned. The rooms are old and out dated. If you don't believe me go to the 3rd floor. There are literally holes and cracks along the bottom of the wall. They try to cover them with the furniture in the room. The toilets and sinks in the room are not secure. While I was there an entire toilet came loose and the sink was just hanging on. They also have a very bad bug problem. I was constantly killing small insects in my room. The nurses are very nice. They have great bedside manners, friendly and knowledgeable, but the doctors need to learn bedside manners. I was there 3 days in a room and after I left emergency I never saw a doctor or even knew a name. The only way I knew what was wrong with me was constantly asking the nurses and they gave answers. This place needs to be shut down and completely overhauled. I will never go back unless I'm just dying.
Would give a zero stars if possible. Unsafe patient care. Unfair labor management practices. Ridiculously short-staffed. Prime example of why central Georgians say "keep driving til you get inside the Atlanta perimeter". If you want good, safe, compassionate patient care you need to go about an hour further west.
Completely renovated and beautiful. Young African American man in X-ray department was very sweet and cool. Very considerate and helpful. I will use this hospital from now on just because of this young man. The other nurses were very sweet and everything is by the book now. Brand new staff of wonderful young men and women. They all wished me wellness and took every opportunity to give helpful advice.
6 hour emergency room wait. Dirty linen once we got in the room. They do not have their stuff together, at all. Doctor wasn’t prepared even after all that wait time. Did not have the tools to use for the procedure. Only one doctor on staff. Ridiculous