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feedback about Newton-Wellesley Hospital
I was in the MRI Department with my wife, dealing with a woman named Cindy, whom was extremely rude to my wife. She was visibly upset during & after we left the hospital. I'm not sure if it's because she's mad at her looks or if that's just her personality (which shouldn't be in a hospital where ppl are already grieving & going thru hard times) .. she was unprofessional, rude, & seemed extremely bitter .. this woman needs to be spoken to, by upper management, because she treats patients with an awful attitude & it came to the point where my wife & I had to walk out - we won't be returning to Newton Wellesley Hospital - my wife was visibly upset, before we got there, nvm after how this woman treated her & that's why I don't have a problem saying that this woman is a hefty, miserable, & unprofessional employee .. she should think about her health, considering the career path she's chosen.
Only hospital I will go to Newton Wellesley is one of the best
Waited in the ER for about 2 hours while my mother in-law had something wrong with her appendix. Then finally gotten a room and the nurses 1) couldn’t find her vein to put the IV in and 2) never put an IV in. Mind you my mother in-law is a 62 yrs old women.
Should have went to Mount Auburn.
Last summer, I went to Newton Wellesley Hospital to checking after a motor vehicle accident. Upon my arrival, the front desk lady was flipping magazine, did not notice my presence until the officer called her- the triage nurse’ comments were sarcastic, even though she can clearly noticed blood dripping on my legs. The nurse assigned to my care, questioned my motives before giving care. Then, she suggested tetanus shots because of multiple lacerations on my leg. Then stepped out to consult with the physician. She came back with a seringe with a needle , she asked “ which arm?” ( she quickly grabbed my arm ,poked me before II could answer) while she poked me, she revealed it wasTDAP vaccine. When asked why, she vaguely replied and said “people neglected their vaccine” she also said it’s a public issue. When I insisted, she said that’s how the vaccine came. I have to admit the physicain assigned to my care was the person I trusted- he explained my condition professionally with care.
The nurse did not bother giving a “ fact sheet “ after the shot, nor she gave me A visit summary and follow up instruction. I have been having terrible pain on the my arm the past 6 weeks, due to the shot- I called to follow up, the nurse , again was rude and not inviting.
Having a severe asthma attack and I haven’t been seen in an hr+! This ER is pathetic!!!