Nor-Lea Hospital District
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feedback about Nor-Lea Hospital District
I called to make my son an appointment. I live in Austin and he has blue cross blue shield of Texas. When making the appointment I asked if they took his insurance and was told they do. Drive to Lovington and was told there that they don’t accept his insurance. Had to pay out of pocket. Extremely frustrating. Both of the women working the front desk at the walk in clinic were very rude and unprofessional. The only reason I am giving 3 stars were because of the woman working the front desk when we walked in. Her name was Skylar. Very sweet and professional. Our nurse practitioner Brandi was also very sweet.
Everyone is friendly and very helpful. Beautiful lobby area. We appreciated how comfortable they made us feel.
Had a bad experience at another hospital that was local waited for hours thought becuae they were closer I just wanted to be seen never again. BUT we drove to Nor lea on 2/10/19 waited 15 minutes and the customer service and the training was by far excellent they had compassion my nurse was on top of things and so was my doctor they over exceeded my expectations I will always go there.they had me feeling better then I was when I went in. It doesnt shock me all my docs and the staff when i go is always above and beyond my expectations. THANK YOU NOR LEA MRS. LUNA.
Went in for a infection in my leg I believe it was a spider bite of some sort it was infected real bad and intensive pain they put me in a room a nurse took a culture and that was it nothing to help the infection and pain just sat there miserable finally a doctor came in did not even introduce him self to me he stood far back just looking at my leg from 12 feet away never said nothing I asked for help still nothing this visit was a joke and waste of time on my part in the end they put me in a ambulance and sent me to UMC I told the staff what happened at the hospital in Lovington and they said them selves the doctor didn’t know what he was doing and from what I experienced it’s true he didn’t help nor try and that’s sad a doctor like this on their pay roll can’t take care of a simple situation very sad I don’t recommend this hospital I also had a bad experience on a 2 nd time I came but that’s a different story and quite personal .. in the end UMC hospital in Lubbock you are better off going there that hospital took care of me and fixed my situation . Here’s a fact this hospital is a rip off so is there pain management dr Evans poor care
Been going here for all our emergency visits. Always had nice, respectful, and intelligent doctors and same can be said about the nurses. Were gentle with my children and always seem to diagnose every problem well and give proper medical advice to follow. Just have always had a positive experience. Thank you.