Nor-Lea Hospital District

I have been seen here several times as my pain management doc and neurologist are both here. I have always been treated very, very well. Everyone is top notch!

Worst ER visit I have ever had, and I've had many. They ignored me, let me pee on myself, hurt me multiple times, and basic sanitation was awful. I waited nearly 4 hours before I was given basic pain relief. Honestly, even an aspirin would have been welcome. It was the longest, most painful 7 hours in my life. I would have been healthier in the end if I just went home instead of going to the ER.

I called to make my son an appointment. I live in Austin and he has blue cross blue shield of Texas. When making the appointment I asked if they took his insurance and was told they do. Drive to Lovington and was told there that they don’t accept his insurance. Had to pay out of pocket. Extremely frustrating. Both of the women working the front desk at the walk in clinic were very rude and unprofessional. The only reason I am giving 3 stars were because of the woman working the front desk when we walked in. Her name was Skylar. Very sweet and professional. Our nurse practitioner Brandi was also very sweet.

Everyone is friendly and very helpful. Beautiful lobby area. We appreciated how comfortable they made us feel.

Had a bad experience at another hospital that was local waited for hours thought becuae they were closer I just wanted to be seen never again. BUT we drove to Nor lea on 2/10/19 waited 15 minutes and the customer service and the training was by far excellent they had compassion my nurse was on top of things and so was my doctor they over exceeded my expectations I will always go there.they had me feeling better then I was when I went in. It doesnt shock me all my docs and the staff when i go is always above and beyond my expectations. THANK YOU NOR LEA MRS. LUNA.