North Carolina Baptist Hospital
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feedback about North Carolina Baptist Hospital
Outstanding care, wonderful staff. I just underwent a surgical procedure last Wednesday. From th moment I checked in until I checked out, the Doctors and Nurses at this facility were excellent. I’d like to specifically thank, Galina, Nicole and Juliette for their terrific bedside manner and ability to put up with this grumpy old man. This hospital is an hour and a half from my home, but if I needed care at this level in the future, this is the place I’d want to go.
Checked into the ER on 10/08/2018 and had to wait 4 1/2 hours, in severe pain and could not sit...No compassion from staff when I asked if they could find me a place to lie down. They said lie down in a chair which had arms. Can you believe that? It was cold in the ER and I had to stand for the entire time. It was 2 AM before I was sent to a room. Biggest nightmare ever experienced. The entire time was a disaster. No explanation from anyone of the diagnosis. NEVER AGAIN...I'll drive to DUKE before returning to this Hospital. Sent correspondence to Patient Relations but no satisfactory explanation. Don't patronize this HOSPITAL.
My best friend is currently there and just had open heart surgery and the nurses let her call button ring for over 2 hours when she needed to go to the bathroom. Then when she tried to go to the bathroom on her own, fell and cracked her head open, the nurse told her it was her own fault. Do NOT go to this hospital. The nurses obviously do NOT do their jobs.
I switched all of doctors to WFBH. High quality care. Hospital rooms are extremely clean. Housekeeping came by atleast once a day if not twice. Nursing staff was fast in responding to my needs and would contact my doctor immediately if needed. I recommend them to everyone.
I worked at this location for several years. I had also worked at "the hospital down the street". This is by far the superior hospital in Winston. The health care team is much more knowledgeable and they do everything they can to ensure the patients get what they need. This hospital is MUCH cleaner than "the hospital that shall not be named". I always told my family and friends that during an emergency, even if I was closer to the other hospital, take the time to get to Baptist because they are top notch.