Northern Louisiana Medical Center
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Consumer feedback about Northern Louisiana Medical Center
Worst hospital. It was a terrible experience. Put in a room but not seen for 3 hours. Rude and the incompetant nurses. Billed for a different patient and for services not performed. Would have been better to stay at home and cross my fingers. The billing department is attrocious. I have been in many hospitals in many different parts of the country. This is the worst one by leaps and bounds. No one in my family will ever go back to this hospital.
This hospital has been a blessing to me, drom tfe ER to the hospital staff!
WORST ER experience of my life!
I went there for a kidney stone and the receptionist could have cared less that I was in extreme pain. She told me in a hostile, abrupt way to fill out their form, when I was in EXTREME pain and could not be still.
THEN the triage nurse showed up at the door a while later and stood there while I was writhing in pain - offered no comfort measures - not even a wheelchair since she could see how badly I was. She spoke in a harsh, abrupt manner and became angry when I couldn’t be still to get my vital signs. She said “ you’re not going anywhere until we get this done “. I was beside myself in agony and said some curse words and she actually CLENCHED her fist at me and told me to “watch your language “! She told another staff to “get her out of here “ and put her in a room. They put me in a room while I was screaming out in pain for someone to help! No call light or blanket offered!
I could say more but I think you have the gist. At least the doctor was nice.
Have NEVER had this kind of awful treatment at ANY other hospital in my life! Too bad it’s the only hospital in Ruston and we don’t have a choice!
Jay and missy have went over and beyond to make sure I was taken care off. To be honest,
The entire staff was great b
The rudest people I have ever come across. I called in to ICU to let them know that one of their patients family was in waiting room, all I got was she isn’t here,I said she was given a room before she left other hospital. I told the person who answered the ICU phone don’t be so nice, I was just letting you know her family was here waiting that was at 6:13pm. Here it is 6:57pm. REALLY PEOPLE
