I had arthroscopic surgery at Novant yesterday. I saw all of the negative reviews and read them all. I won't cast dispersion on any individual's comment as we each have our own experiences and are entitled to an opinion. I will say though that I spoke to a couple of patients yesterday who really seemed "eccentric" and "confused" for lack of better words. I also spoke to some nursing staff members who told me that their ER handles a large number of overdoses per day. Given that, I can see some caution is prescribing medications and in looking at some of the ramblings in the reviews, I can see where some of the reviewers might not be the best judges of this hospital's abilities.As for my experience, It was as good an experience as can be expected when having knee surgery. I hesitate to name names as I'm sure I'll miss some so I give a general shout out to the woman at the registration desk, all of the nurses, the Anesthesiologist, and surgical team. Every single person I met was friendly and knowledgeable and treated me with the utmost respect. My doctor was Dr. Kelso and while it's too soon to know about the long terms results, I'm pleased with Dr. Kelso as my surgeon.