Novant Health Rowan Medical Center
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feedback about Novant Health Rowan Medical Center
At the time of my daughters arrival at this facility she was very sick. The people in ICU and on the floor we’re awesome. The wonderful doctors took very good care of her. We are very pleased with this facility I would not hesitate to use it again.
The ER Dr I saw was great. The only issue I had was with the nurses that were pretty much blowing me off. Going as far as to have one say why are you here there's nothing we can do for you and then guessed what was wrong. The other nurse told me to just take Advil
We are here now because they poorly took care of my husband 2 days ago and now he is worse so here we are again. As we are waiting i cant believe my eyes. These nurses in the ER tonight are beyond lazy. This is ridiculous! I am at the desk behind a man experiencing stroke symptoms and he is having trouble standing and the woman signing him in won't get off her butt. A RN walks by and says u have to get the triage nurse and walks away from a possible stroke patient. They wouldnt even get him a wheelchair!! I HAD TO. I GOT THE MAN A WHEELCHAIR AND SAT HIM IN IT BECAUSE THEY WERE TOO SORRY TO DO SO. He could hardly stand there. Then the triage nurse comes out asks him questions and they had the nerve to lool at me and ask if i was with him when i said no told me to back up becaus of hippa. Are u serious!!?! I already know cause no one would help him. I back up and his son comes in from parking the car and the triage nurse tells the poor old man come on and then walks away. Puts her hands on her hips and tell his family to push his chair. Are u kidding me..is all these things not the nurses job to do. I dont mind helping but i dont understand why they arent doing it. Then they tell me they are taking my husband to ct and he is in a room. My husband has memory issues from a tbi and needs me to help with some things. This is by far the worst experience i have ever had here. We come here usually because they are better than lexington where we live but this is not acceptable..
I fell at home because the rollator walker seat broke on 4/18/19. An ambulance transported me to Novant Health Rowan Hospital. The ER Doctors, Nurses, Lab Technicians and Xray Technicians gave me excellent care. I was admitted to the Hospital. My complaint is the care from the Hospitalist Doctors. The primary Doctor didn't order any pain medications and the RN had to call for orders. The pain medications was listed on my medications list. He didn't order some of the medications from my medication list. When he made rounds, I needed an interpreter and I speak English. I was showered with his spit at each spoken word. The day of discharge another Doctor visited. I was informed by Physical Therapy and Occupational Therapy the previous day. They would recommend home Physical Therapy and Home Health Care. The Physical Therapy was ordered but I had to call my own Primay Physician for the Home Health Orders. The day of discharge the Hospitalist didn't have any decency to ask me how I felt. He acted like I had the plague and wanted to tell me I could go home. I rated the Hospital with four stars because of the Hospitalist MD's. I'm thankful I have a Medical background and worked at this Hospital years ago. I can imagine the care given to patients with non medical backgounds. Novant's decision to hire these Hospitalist Doctors rather than allowing Patients own Primary Physicians continue Inpatient care is a disaster. This is not the first time I've been seen by Novant Hospitalist. To be clear not all of the Hospitalist provides the care I experience this time. The Hospitalist during this admission made it a poor memorable Hospital stay worth a review.
Top notch care and staff. I can't say enough good things about this place .