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feedback about Nyack Hospital
I don’t even want to give this hospital 1 star. But you have to, in order to write something. This is by far the worst hospital in the world. I would send my worst enemy there. I feel so awful for all those patients that have no choice to be there. I hope one day that these awful staff members get to experience how awful they are to there patients, by being treated the same way. The best is when you make a comment and they comment and tell you to call there representatives. Well I’m still waiting for a call back since Friday. Worst hospital ever and I will tell anyone and everyone that will listen. You should be ashamed to treat patients the way that you do and allow your staff members to continue to do it.
The emergency department is disgustingly bad. A patient left against medical advice because no one examined her in nearly 2 hours. No one was helping a nurse who was yelling for assistance. I had to go into the room to pull one out to find them all having a chat and even then I had to repeat that a nurse was calling for assistance 3 times before someone started moving. The staff was clearly unhappy. One was complaining that they were called in for a Code Purple for a patient who was waiting for 40 minutes (Code Purple is a backed up emergency department). My wife was not checked in on in over 2 hours after giving her medication and she said she was feeling better about 20-30 minutes after receiving said medication. It's no wonder the Code Purple staff was complaining about the emergency department.
Listening to the staff talk to other patients they were definitely rude. I wouldn't go back to Nyack Hospital if it were next door and I were dying. If I were dying in the hospital I'd still want to be transported out.
Standard hospital decor , basic restroom designs and friendly nurses/ television activation staff. I can’t speak on the emergency room experience because I didn’t see that side of the hospital . However the 4th floor in the four doctors building was clean, with decent staff. Nurse BRIAN MAHARAJ was on duty yesterday and he made my families experience at the hospital amazing !
Whenever going to the hospital, I expect it to be a nerve racking experience. What I do not expect is to be treated like garbage from the moment I walk into the building. I had the misfortune of going to the ER with a family member, this past weekend. After walking through the pitch black parking lot, filled with potholes, we encountered the ER receptionist. She was possibly the most unpleasant, unhelpful woman I’ve ever met. I tried to get her name; but in between her disappearing for the majority of the time, and sleeping with her arms crossed over chest for the remainder, it was difficult. I’m sure that working over nights in an ER is a tough and thankless job; but if you can’t handle it....get a different job. The rudeness extended to almost every other hospital worker we saw that night. I will say, the security guard was great. He was friendly, helpful and polite. I hope to never step foot in this place again and I would urge you to find a different hospital, if given the choice.
Had a good experience this time around. No wait time, the doctor was ontop of my sons case and really listen to our needs. Everyone was nice and helpful.