Ochsner Medical Center
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feedback about Ochsner Medical Center
I would give this place 5 star very easily. The staff is very helpful and professional. The service is fast and at time. The ER is amazing and they take care of you very carefully. There is a pediatric ER that is astonishing. Parking is available for free. Rooms are clean. There is a cafe and restaurant in the first floor. The only issue is navigation inside but there is people to help in every corner.
My family is traumatized after a night in this place. It feels like we just slept in a homeless shelter. It smells and it's dirty. Every part of this hospital smelled of a different kind of stink. I think we passed one hallway that smelled clean. When they finally put us in a room for the night, all the furniture was sticky. The sheets blankets and pillows smelled dirty, each piece a different kind of stink. My small child left with 1 stitch. We never should have been held in the ER till 3am. The next day they kept making excuses not to let us leave. I'm not even going to get started on some of the horrors we saw before we even made it to the children's ward. The nurses were very nice, and so we're Some of the doctors. But it doesn't make up for the unnecessary 24hr nightmare we finally escaped.
Just another number. We called numerous times about critical diagnostics for my daughter who sat there with pain with no return calls for weeks because physician was out of town. We asked for the covering doc to help us out and no call back or nothing done. Highly disappointing
If you have cancer and have an outstanding balance after insurance covers 80% of the costs, they will refuse treatment. They will even refuse follow up treatment. This is hands down the worst hospital I've ever stepped foot into. You guys should be shut down.
Great Great Great staff! Everybody does there job they took Great care of my daughter after her surgery... I would recommend these people to anyone