Odessa Regional Medical Center
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feedback about Odessa Regional Medical Center
I showed up at the hospital ER around 5:30 a.m.. In cruciating pain from a kidney stone. The ER was empty minus the worker at the window. He was very helpful he even filled out the paperwork because I was in too much pain to even thinking right. Took my vitals and took me to a room I think the nurse was there in about 15 minutes.all said and done everybody I dealt with I wish I could remember your names so I can put them on this, were more than helpful and polite
Just had my baby here last week. Nurses and staff were amazing and nice. The nurses were very friendly and helpful. Also the anesthesiologist was amazing,very friendly and was keeping me updated step by step during my csection, which made me feel more relaxed/calm.Thank you for such an amazing experience welcoming our new little one.
If you have to stay here any longer than a day just know your going to starve! They say they have roomservice but its a lie! I was 7 months pregnant and they gave me like nothing to eat. I had to practically beg the nurse for more food. However their NICU is good.
Their billing department is a joke. My son was born at this hospital and had the same insurance when he later went back for an injury. They didn't even charge the insurance, which was Medicaid and every single billing department has access to their database to very coverage (which I know for a FACT because I've worked in billing for YEARS). They charged ME instead and I'm still fighting a $500 bill years later that nobody will help me with.
I'm constantly fighting debt collectors and ORMC's billing department because THEY MADE A MISTAKE. They never even bothered to send me a bill, although they claim they did, which is a lie. I didn't hear ONE WORD about this until it suddenly appeared on my credit 5 years later.
The debt collector they use just keeps selling it over and over, even when I've proved time and time again that it is a mistake and that ORMC needs to either bill correctly or call it a loss.
Don't go to ANY clinic or ER unless you're prepared to handle the billing yourself, because they obviously can't and won't get it right and take literally no responsibility for their gross errors.
Went to L&D due to contractions, the nurses where very friendly and attentive. But on another note the hospital was EXTREMELY dirty and unsanitary. They didnt have any clean rooms and had to put me in a recovery room. The nurses where great but now I'm really debating on giving birth there due to how unclean it was.