Ogden Regional Medical Center
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feedback about Ogden Regional Medical Center
I Could not have asked for better care for my Mother. The most Competent and friendly nursing staff. Dr. Grunander is the best. Everyone we came into contact with were knowledgeable and compassionate. All around top notch medical facility.
I had the most wonderful experience here.. usually o leave the ER and still have questions.. but tonight was different.. Dr. Anderegg and the RN Valentina were absolutely perfect and nice. They both deserve awards for the amazing bedside manner and care they gave my back while I was in the hospital.
Appointment was for 9:45 am, received a call at 9:30 and said Dr. got a little behind at other hospital so our appointment was pushed back until 10:15, which I understand things happens. We arrived at the hospital and we had no problem getting into a room, with questions answered and IV put in we waited. Around 10:30 we were told the Dr is way behind and it looks like it will be 12:00 before the surgery. Finally at 1:00 pm they are ready for my husband. Once again, I understand things happens, but I own a small business and made prior arrangements for my business to be covered until 3:00 pm, which if the original appointment was kept, there wouldn't of been any problems. At 2:30 I had to leave to go to work. I was promised that the Dr and or nurse would give me a call as soon as he gets into recovery which should of been in the next 20-30 minutes. 4:00 pm rolls around and I still have not heard from anyone. Why did I have to call and ask about him when I was promised they would call, is this hospital too busy. Luckily everything was fine but my question is why is it OK for the Hospitals and Doctors to "Overbook" and have the patient and their others sit around and wait for them. We also have responsibilities and I can't be 3 hours late or else I wouldn't have a business. I don't understand why hospitals and doctors think that our time is not valuable. Do we get to charge you the hospital or doctors for our time?
The drug rehab program is an absolute joke. DO NOT GO THERE!! First off, they made us make an appointment, which was at 11, then we waited in the lobby for 3 hours and had to keep harassing the nurses before they finally admitted my mom. All while she was having severe withdrawals. They told us she would be there for a minimum of 3 days to detox but after the first night she promised the doctor she would attend the day program and he let her leave!
So if you want your loved ones to rack up a doctor bill only to be prematurely released without any real help then take them to this dumpster program.
My aunt fell and broke her pelvis and was admitted 2 weeks ago and stayed there for about 10-14 days
She stayed on the 2nd floor and I have not seen such terrible care from the nurses, she was in so much pain and they would not come when she pushed the button for help for hours! That was the case for pain, for bathroom help, meal that's that came to her was not taken out for two days. I guess I maybe understand a little bit if they were understaffed but they can be nicer to these people who are in the hospital who are sick or hurt.
It takes a very special person to be a nurse and the nurses that were assisting were terrible. They were out at the nurses desk on their phones, laughing, while she has been waiting.
I have been in the hospital several times and I have never seen the care that my aunt had while she was there! Horrible! If it is a case where they dont have enough nurses to take care of the patients, hire more! I will never recommend Ogden Regional to anyone, ever! And those who only have insurance that that is the only place they can go, I am truly sorry.