Ogden Regional Medical Center
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5475 SOUTH 500 EAST, OGDEN, UT 84405 USA

Address

5475 SOUTH 500 EAST, OGDEN, UT 84405 USA

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Phone

(801) 479-2111

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Consumer feedback about Ogden Regional Medical Center

Ogden Regional Medical Center
Reviewed from Google

3.3 out of 5 stars

D Stucki
D Stucki

2 out of 5 stars

posted 19 hours ago

Appointment was for 9:45 am, received a call at 9:30 and said Dr. got a little behind at other hospital so our appointment was pushed back until 10:15, which I understand things happens. We arrived at the hospital and we had no problem getting into a room, with questions answered and IV put in we waited. Around 10:30 we were told the Dr is way behind and it looks like it will be 12:00 before the surgery. Finally at 1:00 pm they are ready for my husband. Once again, I understand things happens, but I own a small business and made prior arrangements for my business to be covered until 3:00 pm, which if the original appointment was kept, there wouldn't of been any problems. At 2:30 I had to leave to go to work. I was promised that the Dr and or nurse would give me a call as soon as he gets into recovery which should of been in the next 20-30 minutes. 4:00 pm rolls around and I still have not heard from anyone. Why did I have to call and ask about him when I was promised they would call, is this hospital too busy. Luckily everything was fine but my question is why is it OK for the Hospitals and Doctors to "Overbook" and have the patient and their others sit around and wait for them. We also have responsibilities and I can't be 3 hours late or else I wouldn't have a business. I don't understand why hospitals and doctors think that our time is not valuable. Do we get to charge you the hospital or doctors for our time?

Jessica Garcia
Jessica Garcia

5 out of 5 stars

posted 1 month ago

Went into ER due to having horrible abdominal pain, I didn't have anyone to take my baby so I had to bring her with me. First off, I wasn't even in the waiting room 10min and they got me right back, the nurse was amazing, she helped me with my baby the whole time, I wish I remember her name, I know she had an accent and I believe her name started with a V, Valentina or something like that, but by far the best nurse I've ever had the pleasure to meet! Second, Dr. Rollins is the best doc I've ever came in contact with, he made sure he did everything he could to figure out where the pain was coming from and he even did what he could to get me out of pain! Hands down best ER I've ever been to! Thank you so much for everything!

Shawn Byington
Shawn Byington

2 out of 5 stars

posted 2 months ago

I went into the emergency room with terrible ear pain. The wait was very short because I was the only one in the waiting room which I was very grateful for. I was then taken back and and was being questioned by a nurse which one of the questions was how much pain I was in and I explained that my pain on a scale from 1-10 was a 6-7 and that it hurt bad enough that I was having a hard time thinking clearly. About this time the doctor came in (J.Adam's) and I explained what had brought me in. He looked in my ear and then said I had a bad ear infection ant then left the room. He returned promptly and then decided to shove a dry hard piece of cloth in my ear and gave me a prescription to go pick up and basically said he was done. In the end the visit was very short but it was too short!!
There was no testing done to see what type of infection I had, there was no ear drops or antibiotic administered, and I had to ask on a few separate occasions for something for pain. I asked if they could do anything immediate for the terrible pain I was in and was ignored. I was given a small prescription for pain pills but had to wait another 2 hours to get it filled. I feel I was treated more like an inconvenience than a patient who's doctor truly cared for. Now it is 4 in the morning and have been up all night in pain wondering if I need to go to a different hospital where I will be taken care of properly.

Spencer Shiotani
Spencer Shiotani

1 out of 5 stars

posted 3 days ago

Been there twice both, times were horrible. 1st time Doctor yelled at my wife while she was under anesthesia her body was reacting to having probe shoved down throat and somehow it was her fault. 2nd time my son had stomach ache and they ordered $5k worth of tests, then wouldn't work with our insurance company and had to pay out pocket. Still getting bills because they made him (5 year old) responsible party for bills and now he had negative credit rating. Place is a joke.

Kelly Cartwright
Kelly Cartwright

1 out of 5 stars

posted 2 months ago

I had a $750.00 bill that I made payment arrangements. I have made every monthly payment. But because I made a payment early they counted that as an extra payment and then sent it to collections stating I missed a monthly payment. When in fact in 4 months I made 4 payments, but because 1 was early they don't count that as the regular monthly payment just an extra payment for that month. I don't care if I'm dying, I will never go to that hospital again!

On 6/12 I received a call from Allen Rigby at Ogden Regional. He was very nice and agreed I had made every payment when I was suppose to. He said he would take my account out of collections asap. And he did just that. I would like to thank you again Allen and appreciate what you have done.