Ohio State University Hospitals
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feedback about Ohio State University Hospitals
We have had both a really great experience and a terrible experience here. The general med section of the hospital we were at 2 years ago was atrocious. Most of the staff was apathetic and unengaged. That area of the hospital seems to be a calamity of errors.
On the other hand, the labor and delivery and postpartum divisions are spectacular. Every nurse we had the pleasure of meeting was genuinely caring, knowledgeable and you could tell they really wanted to be there. The pediatric doctors are friendly and patient. My wife and newborn baby were taken great care of. The charge nurse even stopped by one day to make sure we were satisfied with our treatment. I would highly recommend having your baby there... just don't go to the gen med or ER.
The food is still terrible throughout the hospital though. Pack a lunch.
Great doctors. Front line and call center staff need more efficiency and customer service training. 4th time paperwork for my family has not went were it has needed to go..
Why is it that when your schedule for an induction they wait to the last minute and call you and say they need to delay you a few hours later and then not know exactly when a few hours later is because not only did you wait for this wonderful day But you was up and ready out the door! I’m so disappointed right now and I have family who schedule this day off and came from out of town and everything just to hear that I understand stuff happens but sheesh could of atleast called last night and said it was packed not 6:30 am when I was already heading there! That’s so unprofessional and yet I’m still waiting for a call or something! Then I’m told it can be SERVAL HOURS UP TO 12 HOURS! I Don’t Know If I Will Ever Deliver Here Again After This....
The ER Suck, no Sense of urgency. And alot of walking in the halls with nothing. Just walking back and forth. Been here 6 hours and no one has ask me for my insurance card. I've never seen so unorganized and the lay out of the unit. I also worked in a hospital for 15. But that was 8 years ago. But this Er Suck. Plus while I was asking a nurse a question he couldn't answer mind because of another nurse interrupting us. So I never got answer. Just rude staff with no urgency. They dont seem to care about us. Just making that dollar.
I came in because I was in pain from Gall Stones. (Afraid of a rupture) Arrived at 10:00pm just now being seen at 5:30am! By a doctor 8 whole hours LATER. I was crying hysterically 45 minutes before they finally let me back. My pain had subsided slowly but I was mostly crying because of how NEGLECTED I felt, people constantly being called back and I couldn't Because I guess my emergency wasn't as bad, Because you couldn't see my pain. I couldn't help feeling so LOW. Embarrassed for having to cry and be in pain in front of others. I just wanted to curl up and disappear😢. I thought this was A great hospital OSU the top hospital #1 and here I am sick, stressed and Embarrassed and very uncomfortable. OSU made me feel low. I will not be returning ever again. Good luck to anyone who decides to go. I hope you never feel like this💔