Park Plaza Hospital
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feedback about Park Plaza Hospital
I like many others wish that I could give Park Plaza hospital a 0. My son was brought to the ER by ambulance on Monday, October 8th due to abdominal pain. After maybe an hour at the ER he was discharged and told that he was fine. I believe they gave him a shot for nausea and sent him out the door. He called me and I was tying to get there as fast as I could. In the meanwhile the security guard made him get off of the property and told him he could not wait there to be picked up. Well the pain continued and we took him to Herman Memorial SW where he was admitted and is scheduled for emergency surgery in the morning due to a ruptured appendix. Oh and did I mention that someone called to do a follow up on his 30 minute visit and left the rudest message ever. I wish that I could attach it to this post. I called back to try and speak with someone and of course no one knew anything and didn’t even seem to care. I thank God that we had sense enough to take him to another facility where he was properly treated and also treated with respect. I had my daughter at Park Plaza 20 years ago and they were horrible then... I see nothing has changed. I’ve heard so many people say that if you want to die or if you want a love one to die just take them to Park Plaza because they are known for misdiagnosing and killing people. We love in the community but I would much rather drive to s facility where I know people care versus going to Park Plaza which is only 5 Min away. And I hope that after reading this post that they do NOT send me that computer generated reply. This is a horrible place and if at all possible please avoid. I will certainly be contacting an attorney regarding the doctor who discharged my son, the security guard as well as the hospital in general. And please know it’s not about money...it’s just that you guys have got to stop...ENOUGH IS ENOUGH
Nice hospital, had some billing issues that took a little time to be resolved, but in the end were taken care of by the nice staff at Park Plaza. Make sure you as a patient know the ends and outs of ER vs. Urgent Care vs.your PCP and what your insurance will cover, so you know what you're in for as far as billing goes.
Went to the Emergency Room 2 months ago and was told that I had cancer again. The doctor told me that their facility didn't treat any types of cancer. I was surprised he'd say that, since 5 years ago I received treatment there for radiation. He told me that they never had a program for radiation or any other cancer treatment. He turned me away.
What kind of medical treatment center tells you that you have a life threatening illness and doesn't even make any suggestions as to where to go? What an unethical practice.
Zero is too high. pulled a copy of my credit report and I noticed that Park Plaza requested a copy of my credit report. The request was done on October 16, 2016. I was treated there after an assault, but I never received a bill. I have Medicaid and they were not billed.
There is a time limit for billing both Medicaid and Medicare. They screwed themselves big time.
I called a left a message and to date I have not received a callback. I just called back and left a message for the Executive Assistant for the CEO's office. My next action will be filing a complaint against the hospital. I never heard from Park Plaza Hospital. I did find out that there was an overpayment of $28.00 and they don't know what to do about it. When I requested that they either send the overpayment to the insurance company or to me I was transferred to another office. Pathetic.
Complaint filed with the Texas AG.
TYPICAL RESPONSE. Let the games begin Park Plaza. I will continue to write additional bad reviews and have your attorney contact me.
I was a patient here about three years ago. Worse hospital that I've ever been to and hospital staff, FORGET IT!!!! It comes down to the management here. For the patent's sake, I hope they have improved or changed management. I can not begin to tell you the nightmare I experienced. Take my advise, STAY AWAY!!!