Peacehealth Cottage Grove Community Medical Center

Address

1515 VILLAGE DRIVE, COTTAGE GROVE, OR 97424 USA

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Phone

(541) 767-5500
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1515 VILLAGE DRIVE, COTTAGE GROVE, OR 97424 USA

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Consumer feedback about Peacehealth Cottage Grove Community Medical Center

sharla gilliam
sharla gilliam

1 out of 5 stars

posted 3 months ago

Avoid. Your wait will be painfully long. Super slow. They are in no hurry to try and make an already uncomfortable situation better. Talked to two different walk in clinics and they wouldn't take us, sent to emergency room. Care in the Lane County area is horrible anyway ALL AROUND. Should have went to Springfield where they get you in within 30 minutes. THIS IS TOTALLY CRAZY AND SENSLESS to wait this long! No ambulances same in, one person in waiting room, several nurses that we could see yet we WAITED AND WAITED. Still waiting. Christmas movies on the TV in July. Just told us at least another 45 minutes. Sure, and can hear them socializing in the ER. Receptionists are slow and rude and we are having to listen to one of them continually complain how tired she is. People go in before you, they say depending on symptoms. Ya, well the kiddo might have a concuasion yet we stll wait. 2 hours in and nothing is moving, yet again can hear people in the back being chatty. Hummmm. Save yourself alot of grief......go to another facility. I'm sure they are more then happy to overcharge insurance for this. Maybe the slower they are they log time as dollars or job security? DO NOT GO HERE.

Sarah Drake
Sarah Drake

5 out of 5 stars

posted 1 year ago

Excellent service! From Bridget the receptionist, to the doctors and Nurse's. I felt very well taken care of! I went in on a Saturday, and the doctor that worked that day seemed to genuinely care about his patients.Wish all doctors were like him! I believe a lot of doctors are about the prestige and money. The best ones obviously care about what their job is about, and my experience at peace health demonstrated that.I'm writing this so they keep up the good work!

christine swann
christine swann

3 out of 5 stars

posted 6 months ago

Even with an appointment you wait forever. I went here when I had strep and they didn't want to give me any meds for it. I had to go somewhere else. Come on strep! It'd not like I was asking g for pain killers.

Christopher MacKenzie
Christopher MacKenzie

5 out of 5 stars

posted 8 months ago

I drive from Roseburg and avoid horrible Mercy Health just to come to Cottage Grove. This is, by far, the best hospital I have received care at aside from one other in Portland. This hospital is filled with the most friendly and caring people I have ever met at a hospital. Mercy has nice staff but their ER doctors are arrogant and that’s not the case at Cottage Grove. It’s also very clean. I’ve had nothing but positive experiences here in some of the most horrble times of my life medically.

Brittany Cobb
Brittany Cobb

1 out of 5 stars

posted 10 months ago

I understand the ER is a crazy place, but the wait time is ridiculous. They do not go in the order of who has been waiting the longest or who is in more need to be seen. They let people who whine and complain go in before people who have been there way longer, or need to be seen.
When you do see a Dr they are often rude, and don't seem to want to help people. You can occasionally get one who actually seems to care. There should be more then 1 Dr working in an ER. Maybe if there were more Drs working they wouldn't be so rude and inconsiderate.
They need a better system for patient care and the order in which it is conducted. And a better attitude towards patients.

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